Hybrid Bilingual Mutual Fund Ops Specialist

Manulife; Southwestern Ontario; Hybrid; CAD 51,000 - 86,000; Full time

Job summary

A leading financial services provider is seeking a Bilingual Service Associate in Southwestern Ontario, Canada. This role involves processing mutual fund transactions, ensuring accuracy, and providing exceptional service to clients in both English and French. Candidates should possess a strong customer service mindset and have financial services experience. The company offers a hybrid working arrangement and a competitive salary range between $51,375.00 and $85,625.00 CAD.

Benefits

Paid time off

Health and dental benefits

Retirement savings plans

Qualifications

• Must communicate effectively in both English and French.
• Ability to work independently and in a team.
• High attention to detail and ability to adapt to changes.

Responsibilities

• Process and report on mutual fund transactions.
• Communicate transaction issues with advisors.
• Perform quality control checks on transactions.
• Support resolution of escalated cases.

Skills

Financial services experience

Strong customer service mindset

Analytical and problem-solving skills

Bilingual (French & English)

Organizational and prioritization skills

Job description

A leading financial services provider is seeking a Bilingual Service Associate in Southwestern Ontario, Canada. This role involves processing mutual fund transactions, ensuring accuracy, and providing exceptional service to clients in both English and French. Candidates should possess a strong customer service mindset and have financial services experience. The company offers a hybrid working arrangement and a competitive salary range between $51,375.00 and $85,625.00 CAD.