Hybrid Bilingual Auto Claims CSR — Growth & Benefits

Intact Financial Corporation; Dartmouth; Hybrid; CAD 45,000 - 55,000; Full time

Job summary

A leading financial services company is seeking a Bilingual Customer Service Representative for Auto Claims in Dartmouth, NS. This hybrid role involves responding to claims inquiries, providing excellent customer service, and maintaining clear documentation. Candidates should be bilingual in English and French, with strong problem-solving and organizational skills. Expect a dynamic workplace with a focus on community impact and employee well-being.

Benefits

Employee Share Purchase Plan

Extensive flex pension and benefits package

Possibility to purchase extra days off

Annual wellness account

Flexible work arrangements

Community Impact program

Qualifications

• Must be eligible to work in Canada.
• Self-motivated and resourceful.
• No Canadian work experience required.

Responsibilities

• Answer inquiry and new claims calls while applying knowledge and problem-solving skills.
• Document conversations and actions taken on claims clearly.
• Provide quality customer service with low hold times.

Skills

Bilingual in English and French

Customer service experience

Excellent listening skills

Strong organizational skills

Problem-solving skills

Flexibility

Job description

A leading financial services company is seeking a Bilingual Customer Service Representative for Auto Claims in Dartmouth, NS. This hybrid role involves responding to claims inquiries, providing excellent customer service, and maintaining clear documentation. Candidates should be bilingual in English and French, with strong problem-solving and organizational skills. Expect a dynamic workplace with a focus on community impact and employee well-being.