HVAC Technician (Service or Install)

Right Time Group of Companies; St. Catharines; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading HVAC service provider in the Niagara Region is looking for an experienced HVAC Technician to deliver top-notch service. Responsibilities include ensuring compliant HVAC installations, educating customers, and providing an exceptional experience. Candidates must have a Gas Technician II license and at least 3 years of related experience. The role offers competitive compensation and opportunities for growth in a supportive environment.

Benefits

Competitive compensation

Excellent benefits package

Tool allowance

Opportunities for growth

Qualifications

• Minimum of 3 years recent HVAC service or install experience.
• Must demonstrate strong technical and customer service skills.
• Comfortable working from heights.

Responsibilities

• Ensure HVAC equipment meets technical standards and codes.
• Educate customers on HVAC care and maintenance.
• Promote products and services to customers.

Skills

HVAC service experience

Customer service skills

Technical knowledge

Education

Gas Technician II license

Valid Driver's License

Job description

Here at Mr.Furnace a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource.

Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us!

What Will You Do

• Ensure customers heating, ventilation, and air‑condition equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.
• Follow all Energy Star maintenance service and installation processes and procedures.
• Educate customers on proper care and maintenance and promote all various HVAC options.
• Complete general and specific HVAC equipment inspections.
• Maintain a clean, fully stocked vehicle.
• Explain the benefits of newer highly efficient equipment to the customer.
• Promote products and services on every call.
• Must never sell the customer a repair they do not need.
• Provide a five‑star experience on every call or make it right before leaving the customer's home.
• Feel comfortable requesting online reviews from customers.

Education/Experience/Skills

• A minimum of 3 years recent HVAC service or install experience with exposure to furnaces, central and ductless air conditioners, gas boilers, water heaters including tankless heaters.
• Must have demonstrated strong technical, customer service skills and company metrics in current and previous roles.
• Must have a Gas Technician II license.
• Valid Driver's License with a clean record.
• Comfortable working from heights and using a ladder.
• An accountable and responsible personality, delivering high customer satisfaction and has a positive, can‑do attitude.
• Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements.
• Strong customer service skills.

Benefits

• Competitive compensation.
• Additional incentive earnings available.
• Excellent benefits package.
• Group RRSP.
• Opportunity for growth.
• Tool Allowance.
• Uniforms provided.

Does this sound like the job for you? If you have the qualifications above, we want to hear from you!

Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.