HVAC Technician

Colonial Group; Peterborough; On-site; CAD 47,000 - 58,000; Full time

Job summary

Enercare is seeking an HVAC Technician for a replacement position in Peterborough. You will diagnose, repair and maintain home HVAC equipment while serving as a key customer interface and revenue generator for the business.

Essential licenses include Gas Fitter 1/2, 313D, and a CFC permit, along with a valid driver’s license and a minimum of 5 years of field experience. Strong communication and safety focus are required.

Qualifications

• Valid Gas Fitter licenses (1/2) and 313D HVAC certification required.
• CFC permit and a clean driver’s abstract are mandatory.
• Minimum 5 years of relevant HVAC field experience.
• Able to operate HVAC diagnostic, repair and maintenance tools safely.
• Demonstrated commitment to high customer service levels.

Responsibilities

• Deliver high levels of customer service and satisfaction.
• Sustain customer satisfaction within Home Services Operations.
• Complete diagnostic and repair work to company standards.
• Advise customers on repair vs replacement options.
• Promote Enercare Home Services products and services.
• Ensure tools and equipment are safe and in good working order.
• Keep the work vehicle clean and stocked with daily necessities.

Skills

Customer service

Interpersonal skills

Communication

Mechanical aptitude

Safety-conscious

Education

Gas Fitter 2 license

Gas Fitter 1 license

313D Air Conditioning license

CFC Permit

Driver's license with clean abstract

Job description

Job Title: HVAC Technician
New or Replacement: Replacement Position

Reporting To: Field Manager

Department: Home Services Operations
Location: Peterborough

File Number: 3076

Rate of Pay: $37.58 per hour - as per collective agreement

Hours: 40 hours per week - Rotational schedule

Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.

Responsibilities:

• Accountable for the delivery of high customer service excellence levels.
• Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
• Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.
• Responsible for providing best advice to customers on repairing or replacing existing equipment
• Responsible for promoting Enercare Home Services products and services.
• Responsible for assuring all tools and equipment used are in good and safe working order.
• Responsible for keeping vehicle clean and neat both inside and out in keeping with the company’s professional image.
• Responsible for keeping vehicle stocked with all material necessary to perform daily duties.

Qualifications:

• Must have a valid Gas Fitter 2 or Gas Fitter 1 license
• Must have a valid 313D Air Conditioning license
• Must have CFC Permit (ozone depletion)
• Must have a valid driver's license withclean driver's abstract maintained
• Must have a minimum of 5 years recent relevant HVAC industry field experience
• Must be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided)
• Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment
• Demonstrated mechanical aptitude
• Proven commitment to the delivery of customer-focused service.
• Excellent written and verbal communications
• Exceptional interpersonal skills
• Able to work with minimal supervision
• Result oriented, achieving high levels of individual and team performance.

This position applies to UNIFOR Local 975