HVAC Operations Manager

Trust Home Comfort Ltd.; Edmonton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading residential heating and cooling company is seeking a motivated HVAC Operations Manager in Canada, Edmonton. The role involves scheduling service calls, dispatching technicians, and enhancing lead generation efforts. Candidates should possess strong organizational and communication skills, along with a commitment to continuous learning. Enjoy the flexibility of a hybrid work schedule, medical benefits, and a friendly work environment. This is a performance-based position offering excellent earning potential and perks.

Benefits

Medical benefits

Holiday pay

Vacation pay

Qualifications

• Proficiency in computerized systems is required.
• Strong organizational and attention to detail skills are necessary.
• Excellent phone etiquette and communication skills are essential.
• A strong commitment to continuous learning and professional growth is required.

Responsibilities

• Schedule service calls and dispatch technicians.
• Ensure every customer call is answered promptly and professionally.
• Help improve lead generation efforts to attract quality customers.

Skills

Proficiency in computerized systems

Strong organizational skills

Excellent phone etiquette

Commitment to continuous learning

Problem-resolution skills

Education

Secondary school experience

Job description

Trust Home Comfort, a leading residential heating and cooling company in Edmonton, is looking for a motivated hybrid HVAC Operations Manager to join our team! This position is performance-based, meaning the more calls you take, the more you earn. Plus, enjoy the perks of working from home while staying connected to a supportive team! We also offer:

• Medical benefits
• Holiday pay
• Vacation pay

THE IMPACT YOU'LL MAKE

You’ll enjoy a flexible, hybrid schedule that allows you to primarily work from home. As our HVAC Operations Manager, you’ll be the heartbeat of our operations, ensuring that every customer call is answered promptly and professionally. Your day will revolve around scheduling service calls, dispatching technicians, and keeping the workflow smooth and efficient. Every interaction is an opportunity to deliver excellent service while increasing your earnings. You’ll also help improve our lead generation efforts, ensuring the phones keep ringing with quality customers. With your organizational skills and proactive mindset, you’ll play a key role in driving business success.

HVAC OPERATIONS MANAGER QUALIFICATIONS

• Proficiency in computerized systems
• Strong organizational and attention to detail skills
• Excellent phone etiquette and communication skills
• A strong commitment to continuous learning and professional growth
• Ability to work a flexible work schedule and manage requests when received
• Problem-resolution skills are an asset
• Secondary school experience is preferred
• The ability to speak a second language is an asset

LEARN ABOUT US

When it comes to residential heating and cooling services, nobody provides a higher quality product or a more reliable experience than Trust Home Comfort. Our highly skilled and honest technicians can do whatever is necessary to keep our clients safe and comfortable. Whether we're working with furnaces, water heaters, or air conditioners, our clients can rely on us to provide exceptional service every time; there's a reason we have "trust" in our name!

While we take our work very seriously, we also like to uphold an easygoing and friendly environment where every team member has all the tools they need to thrive. We maintain open communication between staff and work together to successfully reach our goals. Plus, who could forget the great pay and awesome perks? Join us and build a career with a team that values you!

TAKE THE NEXT STEP AS OUR HVAC OPERATIONS MANAGER!

Are you ready to take charge of your earnings in a role where performance pays? Apply now! Our quick, easy, and mobile-friendly initial application process makes it simple to get started.