HVAC Operations Coordinator

Trust Home Comfort Ltd.; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A home comfort services provider in Edmonton seeks a motivated HVAC Operations Coordinator. In this hybrid role, you'll manage customer requests via calls, texts, and emails, directly impacting your earnings. Ideal candidates are organized, detail-oriented, and possess strong communication skills. Join us for competitive pay and great perks in a flexible work environment.

Benefits

Competitive pay

Medical benefits

Holiday pay

Vacation pay

Qualifications

• Motivated and organized individual that can turn calls into opportunities.
• Strong attention to detail and professional growth commitment.
• Ability to manage a flexible work schedule.

Responsibilities

• Handle incoming calls, texts, and emails efficiently.
• Schedule appointments and dispatch technicians as needed.
• Strategize ways to generate more customer leads.

Skills

Proficiency in computerized systems

Strong organizational skills

Excellent phone etiquette

Problem-resolution skills

Ability to manage requests

Education

Secondary school experience

Job description

Are you ready for a job where every call means money in your pocket? Would you love the opportunity to work mostly from home? At Trust Home Comfort in Edmonton, Alberta, we're looking for a motivated HVAC Operations Coordinator who thrives in a flexible, hybrid work environment and loves the challenge of keeping things running smoothly. This is not just another hourly job—you earn for every call you take, making your paycheck a direct reflection of your impact!

WHY WE'RE A GREAT PLACE TO WORK

While we take our work very seriously, we also like to uphold an easygoing and friendly environment where every team member has all the tools they need to thrive. We maintain open communication between staff and work together to successfully reach our goals. Plus, who could forget the great pay and awesome perks? Join us and build a career with a team that values you!

OUR AWESOME PERKS

• Competitive pay
• Medical benefits
• Holiday pay
• Vacation pay

LEARN MORE ABOUT US

When it comes to residential heating and cooling services, nobody provides a higher quality product or a more reliable experience than Trust Home Comfort. Our highly skilled and honest technicians can do whatever is necessary to keep our clients safe and comfortable. Whether we're working with furnaces, water heaters, or air conditioners, our clients can rely on us to provide exceptional service every time; there's a reason we have "trust" in our name!

THE GROWTH YOU HELP PROVIDE AS OUR HVAC OPERATIONS COORDINATOR

This is a flexible, hybrid role, allowing you to work mostly from home with some in-office collaboration as needed.

As our hybrid HVAC Operations Coordinator, you'll be the heartbeat of our team, ensuring every customer request is handled efficiently. Your day will be filled with managing incoming calls, texts, and emails, each one adding to your paycheck. You'll be responsible for scheduling appointments, dispatching technicians, and keeping communication seamless between customers and our team. But beyond just handling calls, you'll also help us strategize ways to generate even more customer leads—because the more calls we get, the more you earn! With your problem‑solving skills and customer‑first mindset, you'll help keep our operations smooth and our clients happy.

READY TO BECOME OUR HVAC OPERATIONS COORDINATOR?

We're looking for someone who is motivated, organized, loves the idea of turning every call into an opportunity, and can meet the following qualifications:

• Proficiency in computerized systems
• Strong organizational and attention to detail skills
• Excellent phone etiquette and communication skills
• A strong commitment to continuous learning and professional growth
• Ability to work a flexible work schedule and manage requests when received
• Problem-resolution skills are an asset
• Secondary school experience is preferred
• The ability to speak a second language is an asset

Applying is quick and easy with our initial application. Become our hybrid HVAC Operations Coordinator today!