HVAC After-Sales Support Advisor (Remote-Friendly)

Le Groupe Master; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HVAC-R distributor in Quebec is seeking a Technical Advisor to provide after-sale technical service to customers. You'll troubleshoot, manage repairs, and assist with equipment start-ups. Candidates should have a college diploma in refrigeration or building mechanics, strong knowledge of refrigeration systems, and be bilingual in French and English. The role offers extensive benefits from day one, including medical coverage and a flexible remote work policy.

Benefits

Medical and dental coverage

Contribution to retirement savings plan

Wellness spending account

Employee assistance program

Access to telemedicine

Reimbursement of professional association fees

Early vacation program

Flexible remote work policy

Qualifications

• Good knowledge of welding, electricity, or gas installations considered an asset.

Responsibilities

• Troubleshooting and diagnostics over the phone and on site.
• Manage repairs with suppliers.
• Assist with the start-up of equipment.
• Document claims.
• Write commissioning assistance and site visit reports.

Skills

Knowledge of refrigeration and hydronic systems

Bilingualism (French / English)

Good communicator

Initiative and resourcefulness

Knowledge of control systems

Education

College diploma in refrigeration or building mechanics

Job description

A leading HVAC-R distributor in Quebec is seeking a Technical Advisor to provide after-sale technical service to customers. You'll troubleshoot, manage repairs, and assist with equipment start-ups. Candidates should have a college diploma in refrigeration or building mechanics, strong knowledge of refrigeration systems, and be bilingual in French and English. The role offers extensive benefits from day one, including medical coverage and a flexible remote work policy.