Human Resources Business Partner - Talent Acquisition

Gateway Casinos & Entertainment; Ramara Township; On-site; CAD 85,000 - 90,000; Full time

Job summary

A leading gaming and entertainment company in Ramara Township, Ontario is seeking a Human Resources Business Partner to drive Talent Acquisition and provide support in HR practices. The ideal candidate will have 3-5 years of HR experience and strong interpersonal skills. This role offers a competitive salary range of $85,000 - $90,000 and a comprehensive benefits package.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Supportive work environment

Discounts on travel, tech, food, beverage, and fitness

Development and training opportunities

Qualifications

• Minimum of 3‑5 years of progressive Human Resources experience including recruitment.
• Experience in unionized settings preferred.
• Ability to obtain registration as a Category 1 Gaming Assistant.

Responsibilities

• Facilitate the recruitment process from posting to orientation.
• Provide training and support for management in HR practices.
• Analyze recruitment metrics and report to senior management.

Skills

Interpersonal skills

Problem-solving

Analytical skills

Communication skills

Negotiation skills

Education

Post-secondary diploma/degree in human resources management

Tools

HRIS software

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Type: Full-Time

Salary Range: $85,000 - $90,000

The Gateway to Your Future

As a passionate Human Resources Business Partner with a focus on Talent Acquisition, you will collaborate with the management teams to build and to ensure the success of their Human Resources strategies in the areas of recruitment, employee relations, compensation, benefits, training, performance management, employment legislation, policy interpretation and collective agreement interpretation. It requires extraordinary interpersonal skills and a passion for managing positive working relationships and an understanding of effective workforce planning to meet operational objectives.

The successful candidate will demonstrate an ability to operate in a unionized environment and exercise a high degree of discretion and judgment.

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Talent Acquisition – Facilitate the recruitment process by creating postings, interviewing, reference checking, hiring, and delivering orientation.
• Assist management in the preparation of interview questions and screening tools.
• Provide administration and gatekeeping for recruitment and hiring activities and results. This includes onboarding, data entry, processing hiring documentation and assisting employees with their enrollment in the benefits and pension programs.
• Utilize the applicant tracking system (ATS) to facilitate recruitment activities including screening, interviews, reference checks, job offers and related documentation.
• Assist and provide support in setting up and monitoring user activity for the Company’s centralized applicant tracking system (ATS). Create and maintain job requisitions, job postings, and templates in ATS.
• Post job postings in various external job boards, social media platforms and monitor job posting budget, credits and results.

Leadership

• Support and coach management to ensure familiarity and application of human resources practices, programs, policies and regulations.
• Provide training and support for leaders in the recruitment process, identifying staffing needs and managing open roles.
• Provide recruitment analytics on a bi‑weekly, monthly and quarterly basis for senior management.
• Serve as the point of contact for recruitment vendors, career fairs, external agencies, employment services, local colleges and universities in Ontario.
• Lead planning, coordination and execution of various recruitment, training and onboarding activities, including events for new property openings, offsite career fairs, information sessions, and local college and university visits.
• Draft and manage standard templates for job postings, job descriptions and Talent Qualification Interviews for external and internal use.
• Research and recommend the external recruitment advertising strategy and establish and maintain an appropriate network of recruitment and community partners.
• Retain a thorough and updated knowledge of company programs, policies, procedures and gaming regulations. Liaise with government regulators to ensure compliance.
• Maintain knowledge of HR practices, legislation and policies to respond to employee and management inquiries.
• Analyze and report on key recruitment metrics and research job market trends across the Ontario region, identifying best practices.
• Exercise due diligence on behalf of the Casino and provide sound and informed advice consistent with policies, procedures, collective agreements, employee handbooks and employment legislation.
• Provide support and guidance to the Leaders, Human Resources Coordinators and admin supports.

Employee and Labour Relations

• Coach and counsel managers on employee performance issues, best practices and effective communication (development and disciplinary).
• Respond to various inquiries from internal and external ATS users to contribute to excellence in their recruitment experience.
• Provide problem solving and ongoing training to on‑site Human Resources teams and hiring managers with regard to ATS.
• Provide expertise and guidance on application and interpretation of the Collective Bargaining Agreements and other Labour Relations functions, activities and processes and ensure compliance.
• Ensure timely and accurate communication and application of collective agreement requirements, timelines and processes.

Organizational Development

• Identify and implement key workforce planning initiatives, recruitment strategies and orientation programs to further enhance employee engagement and professional development.
• Support HR processes and maintain accurate documentation for employee and departmental files and information systems.

What You Bring

• Minimum of 3‑5 years of progressive Human Resources experience including recruitment, employee relations, labour relations and other key human resource functions.
• Post‑secondary diploma/degree in human resources management; CHRP/CHRL designation an asset.
• Employee relations experience in a Union/Non‑union environment.
• Knowledge and experience with full‑cycle talent acquisition – job descriptions/postings, sourcing candidates, hosting job fairs, interviews and job offers.
• Some knowledge of Performance management programs.
• Experience with cost claims management and injury prevention programs.
• General knowledge of ESA legislation, Human Resources theories, practices, legislation and resources.
• Knowledge and experience using HRIS software an asset.
• Familiar with the principles of employment equity and work with team members and managers to uphold equitable employment practices.
• Labour Relations experience including but not limited to grievance management, layoffs, minutes of settlement, letters of understanding, arbitration & mediation, interpreting articles, providing guidance and assistance to team members in relation to the Collective Agreement.
• Comfortable problem solving on your own.
• Ability to multitask and provide sound advice despite multiple interruptions.
• High proficiency with Microsoft Excel, Word and Outlook.
• Strong analytical, organizational and interpersonal skills.
• Proven high level of Customer Service.
• Strong and effective communication – written and verbal.
• Strong interpersonal and negotiation skills.
• Well‑developed critical thinking skills.
• Ability to exercise a high degree of discretion and judgment.
• Ability to build and maintain strong relationships and act as a facilitator.
• The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (Gateway) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi‑pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway’s proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

What Is Next

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier‑free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.