Human Resources Business Partner - Korea

Arc'teryx Equipment; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading outdoor equipment company is seeking a Human Resources Business Partner with 6-8 years of HR experience and fluency in Korean and English. This role involves supporting Retail leaders, driving people strategies, and fostering a culture of belonging. The ideal candidate excels in project management and has strong analytical skills, with a commitment to enhancing organizational effectiveness.

Qualifications

• 6-8 years of progressive customer service HR experience.
• Perfect understanding of the Korean market.
• Strong project management skills.

Responsibilities

• Serve as the main HR Business partner to Retail leaders.
• Lead employee relations, investigations, and mediations.
• Support retail teams to create a people strategy.

Skills

Customer service HR experience

Fluent in Korean

Fluent in English

Project management skills

Analytical and problem-solving

Excellent listening skills

Ability to coach and mentor

Job description

Overview

Department: People & Culture

Reports to: Director of People & Culture APAC

Location: Seoul

Your Opportunity at ARC’TERYX

As the Human Resources Business Partner you define your role as a strategic partner. You partner with our Regional Managers and our field retail employees to accomplish business objectives, through the application of thoughtful, intentional and innovative people practices. You are an expert in building platforms for people to perform at their best.

Meet Your Future Team

The People & Culture Business Partner team operates in strategic partnership with the business, to drive the continuous evolution of people practices and foster a culture of belonging that generates high-performance, strength-based teams, and values-based leadership. You will partner with Retail leaders in the application of thoughtful, intentional, and innovative people practices.

• Serving as the main HR Business partner to our Retail leaders for all retail stores in Korea.
• Actively contribute to and be part of the APAC People & Culture team and the global People & Culture Business Partner team.
• Thoughtfully leading all aspects of the people retail business model.
• Leading and conducting employee relations, investigations and mediations.
• Supporting retail teams to create a people strategy that builds amazing teams who exceed business objectives.
• Fostering, nurturing and evolving relationships that enable rapport, trust and influence throughout the company.
• Providing advice and coaching to managers and employees on relevant business and people priorities such as; identifying key talent, succession planning, supporting recognition and rewards, developing objectives, performance management, organization design, workforce planning, learning & development and terminations.
• Identifying business and resource gaps and partnership with retail leaders on solutions.
• Gathering and analyzing relevant people and business information to identify trends and communicate recommendations to get alignment on priorities and implement improvements.
• Ensuring relevant personal-development tools and information for teams and employees are readily available, communicated, and understood – you champion personal development.
• Leading and championing company wide P&C programs for the store teams, such as the Performance Review Process, Employee Engagement Survey, and Talent Review.
• Developing cross-functional projects from scratch and participating in business-wide projects that aim to solve organizational pain points.

Future Opportunities

• Creating "out of the box" P&C solutions to meet the business needs.
• Leading organizational design in partnership with senior business leaders.
• Partnering to create people programs to support the business, Interim Role Program, Retail Stretch Assignment Program, etc.

Are you our next Human Resources Business Partner?

• You have 6 -8 years of progressive customer service HR experience (Retail, hospitality, restaurant, etc). You have a perfect understanding of the Korean market (regulations, employee management, etc.).
• You speak fluent Korean and English.
• You are comfortable navigating relationships, with expertise in leveraging data to manage a complex group of stakeholders.
• You highly collaborative style and a willingness and demonstrated ability to work in teams as both a leader, and supporting team member.
• You have the ability to coach, mentor, advise team members towards growth and development paths in alignment with business and personal objectives.
• You are open and available to travelling up to 20% in your role.
• You have strong project management skills with the ability to adapt to changing priorities.
• You have strong analytical and problem-solving skills, easily able to analyze data, assess people, understand trends, and develop prioritized recommendations.
• You have excellent listening and communication skills, comfortable communicating large complex changes.
• You are comfortable operating in the work and simultaneously enjoy being part of highly complex business discussion.
• You have the ability to quickly build an in depth understanding of the business, key processes, priorities and plans.
• You remain highly flexible and adaptable when faced with ambiguity.
• You are able to balance autonomy and collaboration.
• You inspire breakthrough thinking and continuous improvement.
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right.
• Your passion for your work is paralleled by your passion for getting outside and living it.