Human Resource Advisor

Acosta Group; Toronto; On-site; CAD 66,800 - 83,600; Full time

Job summary

A leading HR service organization in Toronto seeks an experienced Human Resource Advisor to design and lead new employee engagement and dispute resolution programs. This position requires a minimum of 5 years in HR generalist roles, focusing on employee relations, change management, and the execution of core HR processes. Candidates should be proficient in HR policies and skilled in data analysis, while also demonstrating excellent communication and interpersonal abilities. The role offers a competitive salary of approximately $66,800 to $83,600.

Qualifications

• Minimum of 5 years HR generalist experience in managing complex labor or employee relations environments.
• Experience leading teams and implementing change management.
• Ability to conduct training on employee relations, investigations, and policy awareness.

Responsibilities

• Provide oversight for employee engagement and relations.
• Manage complex employee relations matters including investigations.
• Partner with leaders to develop company policies ensuring compliance.

Skills

Employee advocacy approaches

Complex employee investigations

Change management methodologies

Data analysis skills

Interpersonal skills

Communication skills

Problem-solving skills

Education

Bachelor of Arts Degree

Tools

Excel

Word

Presentation software

Job description

Description

The Human Resource Advisor will help design and lead the Company’s implementation of a new employee engagement and dispute resolution program and processes. This will include benchmarking, program design, process and policy design and improvement, investigation and utilization of best practices, implementation and oversight. The Advisor also provides oversight for local site/business unit needs in the areas of employee engagement, employee relations, change management, and execution of HR core processes (where appropriate).

Responsibilities

• Provides oversight and support for local site / business unit needs in the areas of employee engagement, employee relations, change management, local training delivery, data gathering and documentation and community relations.
• May provide core process consultation or execution support in complex work environments or to multiple geographies or business units.
• Manages complex employee relations matters including investigations, escalations, remediation and process management.
• Partners with CoE leaders to develop or refresh company policies to ensure compliance.
• Conducts internal analysis to simplify, harmonize and centralize company practices to align with policies and ensure consistent and equitable treatment.
• Develops a roadmap and implementation plan to transform existing employee relations communication, reporting and compliance vehicles to a more leveraged enterprise insource or outsource model.
• Supports CHRO or VP Legal to develop and deliver internal presentations or stakeholder interviews to support transformation of employee relations solutions.
• Supports the planning, sequencing and execution of local change initiatives.
• Ensures the ongoing sustainment of the HR Service Delivery model.
• Coaches and supports line managers in driving the business and creating greater organizational health.
• Other miscellaneous duties assigned as required.

Qualifications

Education

• Bachelor of Arts Degree

Work Experience

• Minimum of 5 years HR generalist experience with specific competence in effectively managing complex labor or employee relations environments and demonstrated experience effectively leading teams and/or successfully implementing change management.

Knowledge, Skills and Abilities

• Knowledge of different employee advocacy approaches, programs, tools, etc. that ensure compliance and develop organizational employee relations capability.
• Led complex employee investigations, supported external arbitration hearings as HR company representative or labor relations experience.
• Change management approaches, methodologies and tools.
• Data analysis and process management skills.
• Conducted employee relations, investigation or policy awareness training.
• Ability to conduct training and proficient in Excel, Word and presentation software.
• Excellent interpersonal, organizational, communication and presentation skills.
• Knowledge of Human Resources policies and procedures and effective daily application.
• Facilitates meetings where emotions may be high.
• Possesses sound judgment and the ability to listen, assess problems and arrive at logical conclusions that balance HR practices with business needs.
• Credible, professional, and exhibits high executive maturity.
• Works effectively and efficiently in a matrix management environment.

Physical Requirements

• Seeing
• Ability to travel
• Listening

About Us

Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Equal Opportunity Statement

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include “Applicant Accommodation” in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

Job Details

Job Category: Administration
Position Type: Full time
Business Unit: Corporate
Salary Range: $66,800.00 - $83,600.00
Company: Premium Retail Services, LLC

Employer Description

MOSAICEMPDESC