Hub Operations Manager, AUEN Americas

BlackBerry Inc.; Burlington; On-site; CAD 263,000 - 359,000; Full time

Benefits offered by this job

Health, Life & Disability

AD&D

Long Term Disability

Retirement plan

Job summary

ABB is seeking an experienced operations leader to translate Division and HUB strategy into an integrated Americas plan, align cross-country teams, and drive measurable improvements in productivity, forecasting, and customer responsiveness.

You will lead end-to-end operations governance across engineering, field service, supply chain, and controls, deploying digital tools and AI use cases to create scalable, repeatable performance gains across regions.

Qualifications

• Bachelor’s degree in engineering, business administration, operations management or a related discipline; advanced degree is an advantage.
• 15+ years of progressive experience in operations, project execution, engineering, service, supply chain or related industrial leadership, including significant multi-country or regional responsibility.
• Demonstrated success leading complex, cross-functional operations in a matrix environment and influencing senior stakeholders across countries and cultures.

Responsibilities

• Translate Division and HUB strategy into an integrated Americas Operations strategy, operating model, priorities and measurable action plans, while enabling local divisions to meet their market and customer commitments.
• Provide functional leadership and governance across the end-to-end operations value chain, including project management and controls, engineering, field service, supply chain and procurement, quality, planning and fulfillment, and continuous improvement.
• Establish and maintain common HUB operating standards, processes, decision rights, performance routines and controls.
• Reduce unnecessary variation while preserving justified country and customer requirements.
• Own the identification, validation, deployment and adoption of operations tools, digital technologies, automation and responsible AI use cases that improve execution quality, productivity, forecasting, cycle time, knowledge reuse and customer responsiveness.
• Build a scalable deployment model for new tools and practices, including pilots, business-value cases, governance, change management, training, adoption measures, feedback loops and replication across countries and functions.

Skills

Leadership

Cross-functional

Strategy translation

Digital technologies

AI governance

Education

Bachelor’s degree in engineering

Advanced degree advantageous

Tools

Project management

Supply chain

Automation tools

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Hub Division Manager – Energy Industries, Americas

What’s in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Key Responsibilities

• Translate Division and HUB strategy into an integrated Americas Operations strategy, operating model, priorities and measurable action plans, while enabling local divisions to meet their market and customer commitments.
• Provide functional leadership and governance across the end-to-end operations value chain, including project management and controls, engineering, field service, supply chain and procurement, quality, planning and fulfillment, and continuous improvement.
• Establish and maintain common HUB operating standards, processes, decision rights, performance routines and controls.
• Reduce unnecessary variation while preserving justified country and customer requirements.
• Own the identification, validation, deployment and adoption of operations tools, digital technologies, automation and responsible AI use cases that improve execution quality, productivity, forecasting, cycle time, knowledge reuse and customer responsiveness.
• Build a scalable deployment model for new tools and practices, including pilots, business-value cases, governance, change management, training, adoption measures, feedback loops and replication across countries and functions.

Qualifications

• Bachelor’s degree in engineering, business administration, operations management or a related discipline; advanced degree is an advantage.
• 15+ years of progressive experience in operations, project execution, engineering, service, supply chain or related industrial leadership, including significant multi-country or regional responsibility.
• Demonstrated success leading complex, cross-functional operations in a matrix environment and influencing senior stakeholders across countries and cultures.
• Strong understanding of project-based industrial businesses and the end-to-end delivery value chain, including project management and controls, engineering, field service, procurement and supply chain, quality, planning and working capital.
• Proven experience establishing common operating standards, governance, performance routines and continuous‑improvement systems across multiple organizational units.
• Experience leading technology‑enabled operating‑model change, including digital platforms, workflow automation, analytics, deployment tools and AI‑enabled use cases.
• Ability to translate emerging technology into prioritized business use cases with clear value measures, controlled pilots, adoption plans and scale or stop decisions.
• Working knowledge of responsible AI, data governance, cybersecurity, access controls and change‑management principles relevant to industrial and operational environments.

More About Us

ABB is an Equal Employment Opportunity and AffIdavitEmployer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their‑sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and AffIdavitEmployer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

Benefits

• Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave – up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $190,000 and $260,000 annually and is bonus eligible.

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We care. At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.