Hub Operations Coordinator | Customer Service & Admin

FedEx Group; Truro; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading logistics company in Truro is seeking an individual for a customer service role focused on administrative functions within hub and station operations. Responsibilities include managing clerical tasks, optimizing package delivery, and serving as a primary contact for various customer issues. The ideal candidate has a high school diploma, four years of experience in a related field, and strong customer service and organizational skills.

Qualifications

• Four years customer service, clerical, or related experience required.
• Experience in dock operations or distribution center preferred.
• Ability to respond effectively and professionally to requests.
• Maintain high attention to detail and accuracy.

Responsibilities

• Perform clerical and administrative functions for hub and station.
• Optimize delivery time by tending to damaged and incorrectly addressed packages.
• Serve as the first line of contact for customer issues.

Skills

Customer service skills

General business skills

Time management skills

Organizational skills

Multi-tasking skills

Education

High School Diploma or GED

Tools

Microsoft Office

PC Windows environment

Job description

A leading logistics company in Truro is seeking an individual for a customer service role focused on administrative functions within hub and station operations. Responsibilities include managing clerical tasks, optimizing package delivery, and serving as a primary contact for various customer issues. The ideal candidate has a high school diploma, four years of experience in a related field, and strong customer service and organizational skills.