HR Solutions Specialist – 3rd-Party & POA

Air Canada; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading airline company in Toronto is seeking a Solutions Specialist to manage 3rd Party requests. Responsibilities include handling information requests, liaising with stakeholders, and ensuring compliance with privacy regulations. Candidates must possess a high school degree, excellent bilingual communication skills, and proficiency in Microsoft Office. This role emphasizes customer service and requires the ability to work under pressure effectively.

Qualifications

• High school degree with relevant experience required.
• Strong written communication skills in both French and English.
• Ability to translate reports and queries into common terms.

Responsibilities

• Handle day-to-day processing of 3rd Party requests for employee information.
• Liaise with internal stakeholders to obtain employee information.
• Prepare written responses to requestors and respond to telephone requests.

Skills

Impeccable judgment

Customer service orientation

Excellent communication skills

Ability to work under pressure

Bilingual (French and English)

Education

High school degree

Tools

Microsoft Office (Word, Outlook, PowerPoint, Excel)

Job description

A leading airline company in Toronto is seeking a Solutions Specialist to manage 3rd Party requests. Responsibilities include handling information requests, liaising with stakeholders, and ensuring compliance with privacy regulations. Candidates must possess a high school degree, excellent bilingual communication skills, and proficiency in Microsoft Office. This role emphasizes customer service and requires the ability to work under pressure effectively.