HR Services Coordinator - Contract

Maple Leaf Foods Inc.; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading food company in Peel Region is looking for an HR Services Coordinator to provide administrative support for the HR Services department. Responsibilities include managing SAP HR data, addressing inquiries, and ensuring data integrity. Ideal candidates will have a post-secondary degree and experience in HR, with a strong emphasis on customer service and accuracy. Join a diverse team committed to building a sustainable future.

Benefits

Competitive Health and Wellness benefits

Inclusive company culture

Opportunities for process improvements

Qualifications

• 1 to 2 years of working experience in Human Resources.
• CHRP/CHRL designation preferred.
• Ability to handle information with accuracy and confidentiality.

Responsibilities

• Provide administrative support for the HR Services department.
• Respond to HR system inquiries using case management software.
• Ensure HR systems data integrity and resolve issues.

Skills

Customer service focus

Analytical

Bilingual in French and English

Excellent communication skills

Detail-oriented

Education

Post-secondary degree in Business Administration or HR

Tools

MS Office applications (Excel)

SAP HRIS systems knowledge

Job description

The Opportunity:

The HR Services Coordinator will be responsible for providing administrative support for the HR Services department. This role is the point of contact for all SAP HR related questions and the second level support for the SAP Manager Self-Service (MSS) portal. Additionally, the incumbent will be responsible for the accurate and timely management of SAP HR data, conducting audits to identify, resolve or prevent errors and inaccurate data, and generate reports as required. Accountable for delivering consistent and high‑quality customer service, the HR Services Coordinator will also provide general HR administration support and counsel to the business related to HR programs and processes, in adherence to service level standards; proactively identifying and providing process improvement recommendations to management.

Any MLF team member interested in being considered for this role are encouraged to apply online by December 03. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• General administration of HR programs and services in accordance with standard operating procedures and service level agreements established with the HR Centres of Excellence (COEs)
• Accurately and efficiently respond to inquiries regarding HR systems, policies, programs and administrative procedures using case management system software; escalating to HR COEs when necessary
• Ensure HR systems data integrity, resolve issues and make recommendations for process improvements as necessary
• Maintain accurate documentation for HR processes including Process Flows/SLAs/Work Instructions/Dashboards, and others as required.
• Perform HR systems maintenance, audits and relevant reporting in accordance to plans and established guidelines
• Support HR Services execution activities in accordance to plans and established guidelines
• Identify and implement general process improvements

What You’ll Bring:

• Demonstrated customer service focus with ability to forge partnerships within the business
• Ability to work independently as well as a part of a team in a collaborative manner
• Ability to handle information with accuracy, security and confidentiality
• Exceptional organizational skills and a proven ability to work under pressure
• Excellent verbal and written communication skills with capability to adapt to audience needs
• Detail-oriented and organized to perform audits and validations
• Ability to handle multiple priorities while delivering effective results within tight timelines
• Analytical
• Demonstrated initiative and sound judgment for effective decision making
• Bilingual in French and English is an asset

Experience and Education:

• Post‑secondary degree with a concentration in Business Administration or Human Resources preferred
• 1 to 2 years of working experience in Human Resources
• CHRP/CHRL designation is preferred
• Proficient use of MS Office applications with focus in Excel, and Web‑based applications
• HRIS systems knowledge (SAP) and applications (ESS/MSS) preferred

What We Offer at Maple Leaf Foods:

• Being part of a high‑performance, people‑focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

• We are carbon neutral.
• We are one of the only food companies in Canada to set science‑based targets.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values‑based culture

• Doing What’s Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [e-mail].

Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.