HR Partnership Senior Manager for GLAC, Internal Audit, & HR4HR

Citi; Mississauga; On-site; CAD 160,000 - 350,000; Full time

Job summary

Citi in Mississauga, Canada, seeks an HR Generalist Senior Group Manager to lead a multi-geography HR team and ensure seamless HR services across client groups. You will drive HR strategy, partner with COEs, and manage employee relations within a global framework.

The role requires extensive people management experience, strong leadership, and the ability to coordinate across regions while maintaining compliance and policy leadership. Full-time position with a competitive package.

Qualifications

• Experience leading teams across geographies
• Strong analytical and problem-solving abilities
• Proven leadership and relationship management skills
• Excellent written and verbal communication
• Ability to work in a team-oriented environment

Responsibilities

• Manage a team across multiple geographies to accomplish goals and deliver HR services
• Coach and develop managers to build capability and handle ER issues
• Partner with HRAs and COEs on HR priorities and solutions
• Coordinate end-to-end delivery of global priorities and lifecycle processes
• Assist country HR partners to deliver regional activities and initiatives

Skills

People management

Analytical skills

Leadership

Relationship management

Teamwork

Communication

Education

Bachelor’s degree/University degree or equivalent experience

Master’s degree preferred

Job description

The Human Resources (HR) Generalist Senior Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless delivery of HR services to client groups within an assigned organization.

Responsibilities

• Manage a team across multiple geographies to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as deliver HR services and build capabilities to drive organizational performance
• Coach and develop managers to build manager and employee capability, lead Employee Relations (ER) issues with business managers, and ensure appropriate advice is given and actions in place
• Partner with Human Resources Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of solutions
• Coordinate and ensure seamless end to end delivery of global priorities and life cycle processes as well as Identify and resolve key complex and diverse HR issues
• Work with HRA global partners and regional Generalists to ensure consistent communication and delivery of HR solutions and processes as well as consult and coordinate with country HR partners to deliver regional activities
• Serve as a strategic business partner in recommending, developing, and executing business plans as well as develop and maintain working relationships with all key stakeholders and business leaders
• Manage multiple leaders responsible for teams of HR Generalists and monitors teams with regards to coaching/motivation, staff performance, compensation management, and career development
• Coordinate resources to ensure efficient delivery of HR services and focus on reengineering initiatives
• Direct and plan HR strategy for aligned HR unit including policy development and planning
• Anticipate, evaluate, and respond appropriately to developments in the local and international environments impacting HR policy
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 15+ years of relevant experience
• Experience in people management
• Demonstrated analytical skills
• Demonstrated leadership and relationship management skills
• Ability to work in a team-oriented environment
• Consistently demonstrates clear and concise written and verbal communication

Education

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Job Family Group

Human Resources

Job Family

Human Resources Management

Time Type

Full time

Primary Location Full Time Salary Range

$160,000.00 - $350,000.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

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