HR & Culture Manager

Trans World Radio Canada; London; On-site; CAD 55,000 - 72,000; Full time

Job summary

A Christian media organization in London, Ontario seeks an HR & Culture Manager to lead employee relations and ensure compliance. This role involves shaping culture, guiding sensitive matters, and overseeing recruitment processes. Ideal candidates have 5+ years of HR leadership experience, a post-secondary education in HR, and knowledge of Canadian employment law. A competitive salary and benefits package is offered, including RRSP contributions and vacation.

Benefits

Dental care

Extended health care

Life insurance

Employee Assistance Program (EAP)

RRSP contributions

Three weeks vacation

Qualifications

• Minimum 5 years in a senior HR role with proven experience in employee relations and compliance.
• Knowledge of Canadian employment law, including ESA and Canada Labour Code.
• Experience in supporting staff through sensitive matters.

Responsibilities

• Lead employee relations and manage performance issues with care.
• Ensure HR compliance with legislation and update policies.
• Lead recruitment efforts and design onboarding experiences.

Skills

Emotional intelligence

Communication

Discretion

HR leadership experience

Conflict resolution

Education

Post-secondary education in Human Resources or related field

Tools

Microsoft Office Suite

HRIS platforms

Job description

Overview

HR & Culture Manager - Amplify Mission is pleased to partner with our Client, TWR Canada, to fill the role of HR & Culture Manager at their London, Ontario office.

Salary: $55,000 - $72,000 / year

TWR Canada

HR & Culture Manager - Amplify Mission

HR & Culture Manager - Amplify Mission is pleased to partner with our Client, TWR Canada, to fill the role of HR & Culture Manager at their London, Ontario office.

About Trans World Radio Canada (TWR Canada)

TWR Canada’s mission is to assist the Church in making disciples of all people by sharing Christ through media around the world. Founded in 1973, TWR Canada facilitates, creates, and supports Christian programming, digital resources, and missionaries who share the gospel through radio, digital platforms, and personal engagement. Their work spans continents, and their heart is always the same: to share the hope of Jesus in the hard, hostile and unreached nations of the world.

The Opportunity

Are you a values-driven HR leader with the maturity, discretion, and courage to guide a Christian ministry through a season of renewal? Do you have the experience and wisdom to lead employee relations, build culture, and ensure compliance while cultivating spiritual and organizational health? TWR Canada is seeking an HR & Culture Manager who can confidently navigate change, rebuild trust, and steward healthy HR practices across a diverse, multi-location environment. This is a hands-on, in-office leadership role focused on shaping people systems and culture in alignment with TWR’s Christ-centered mission.

Role and Responsibilities

This is a key leadership role reporting to the President & CEO, with significant influence on the day-to-day well-being and long-term health of the organization. Specifically, in this role you’d be responsible for:

Employee Relations & Culture 40%

• Lead employee relations with wisdom, maturity, and discernment, handling performance issues, mental health concerns, and sensitive conversations with grace and clarity.
• Support managers through change management, conflict resolution, and performance coaching.
• Champion a renewed culture of accountability, care, and Christ-centered values following a season of organizational change.
• Help rebuild morale and belonging across a distributed team, including remote staff and newly restructured departments.
• Design and lead initiatives that strengthen staff retention and foster a Christ-centered culture of joy and connection through recognition, team-building, retreats, and shared celebrations.

Compliance & Policy 25%

• Ensure HR compliance with ESA, Canada Labour Code and update policies in accordance with legal requirements and ministry values.
• Advise leadership on legal and ethical implications of employment decisions.
• Ensure documentation is complete and up to date, including contracts, employment offers, handbooks, and HR files.

Talent Acquisition & Onboarding 15%

• Lead all recruitment efforts, from job posting through to offer, onboarding, and early-stage development.
• Work with hiring managers to define roles clearly and hire team members who align with the mission.
• Design onboarding experiences that set a spiritual and cultural tone from day one.

Performance Management & Organizational Support 10%

• Oversee annual reviews and staff development processes, supporting managers with performance plans and feedback tools.
• Partner with the President & CEO on departmental restructuring and organizational alignment projects.
• Provide strategic input on long-term team growth and capacity planning.
• Help staff create personalized growth and development plans, offering coaching and identifying training that equips them to grow within TWR Canada.

Compensation & Administration 10%

• Coordinate payroll, benefits administration, and vacation tracking in collaboration with Finance.
• Maintain employee records and HR documentation using digital systems and appropriate security protocols.
• Evaluate HRIS and internal systems to streamline HR processes.

Qualifications

Spiritual Alignment

• Demonstrated alignment with TWR Canada’s Statement of Faith, mission and core values.
• Models Christ-like character and spiritual maturity in all relationships.
• Willingness to lead in prayer, devotions, and spiritual rhythms of the organization.

Education & Experience

• 35 years in a senior HR role (non-negotiable) with proven experience in employee relations, compliance, and culture.
• Post-secondary education in Human Resources, Business Administration, or related field.
• Knowledge of Canadian employment law, including ESA, Canada Labour Code, and multi-provincial requirements.
• Experience supporting staff through sensitive matters such as immigration, mental health, and restructuring.

Personal Skills

• High emotional intelligence, excellent communication, and strong discretion.
• Experience building workplace culture in a distributed team (remote / hybrid / in-office mix).
• CHRP designation and JHSC certification (considered assets).
• Familiarity with Microsoft Office Suite and HRIS platforms.

We encourage you to apply even if you meet some but not all requirements. We are looking for passionate, committed individuals willing to learn and grow in community.

Work Environment & Compensation

Work Environment: This is a permanent, full-time position (40 hours per week), based in London, Ontario. Core business hours are Monday to Friday, with no regular travel expectations, though occasional evening or weekend work may be required for TWR events. The desired start date is as soon as possible.

Compensation & Benefits: The salary range for this position is $55,000 - $72,000 per year, commensurate with education and experience. The benefits package includes dental, extended health care, life insurance, and an Employee Assistance Program (EAP), available after the probationary period. TWR Canada also offers RRSP contributions and three weeks vacation per year, pro-rated based on the start date.

How to Apply

Please submit a resume and cover letter to

Your resume should note: (1) Your relevant human resources leadership experience, whether volunteer or paid; and (2) any relevant education and certification.

Your cover letter should include a description of:

• Your experience with HR leadership and employee relations
• Why this opportunity resonates with your faith, calling, and professional goals

We review applications on a rolling basis; the position will remain open until a suitable candidate is found. Early applications are encouraged, as we may close the posting once an offer is accepted.

We thank all interested applicants; however, only those shortlisted for the role will be contacted. If shortlisted, additional information regarding the role and organization will be provided prior to an initial screening call.