HR AI Process Engineer

McKesson; Mississauga; On-site; CAD 171,000 - 285,000; Full time

Job summary

McKesson is expanding its HR capabilities with AI-enabled automation to streamline processes, improve employee experience, and drive measurable efficiency. The HR AI Process Engineer will design, deploy, and scale agent-based solutions, partnering with owners and tech teams to ensure repeatable, scalable workflows across the HR function.

The role emphasizes identifying opportunities, simplifying workflows, and delivering high-impact automation while governing and optimizing new processes for

Qualifications

• Bachelor’s degree or equivalent in HR, business, industrial engineering, information systems, or a related field.
• Process-improvement credential (e.g., Lean / Six Sigma) or design-thinking certification preferred.

Responsibilities

• Identify & Prioritize Opportunities: assess HR processes to find high-volume, repetitive work suited for automation.
• Design & Simplify Workflows: redesign processes removing duplication and unnecessary steps for automation.
• Deploy AI & Automation Solutions: launch agent-based workflows with core platforms and collaborate with tech teams.
• Operationalize, Govern & Scale: establish standards for deployment, monitoring, and continuous improvement.
• Measure Impact & Drive Adoption: track outcomes and drive adoption through partnerships and clear communication.

Skills

HR processes

Process design

Workflow thinking

Technical fluency

Ownership & delivery

Education

Bachelor's degree or equivalent in HR/business/industrial engineering/info systems

Lean / Six Sigma credential or design-thinking certification

Tools

Workflow tools

APIs

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary

McKesson HR is standing up a new capability to help HR move manual, fragmented processes to scalable, AI-enabled workflows. The HR AI Process Engineer identifies, designs, deploys, and continuously improves HR processes using automation and agent-based tools to drive efficiency and consistency, while enabling a simple employee experience.

This role focuses on translating real HR work into practical, deployable solutions that become a reliable, repeatable part of how HR operates. It is the readiness half of a two-person model: the Process Engineer finds the opportunity and gets the process build-ready, working hand in hand with another role, the People AI Solutions Designer, who builds the solution.

Key Responsibilities

Identify & Prioritize Opportunities (20%)

• Assess HR processes and workflows to identify high-volume, repetitive work that is ideal for automation.
• Partner with HR process owners to understand and document how work actually gets completed today.
• Prioritize opportunities based on business impact, technical cost and feasibility, and employee experience impact.

Design & Simplify Workflows for Automation (20%)

• Redesign processes to remove duplication, unnecessary steps or approvals, and inconsistent intake.
• Define clear inputs, outputs, decision points, and ownership so work is decision‑ready.
• Structure workflows specifically for agent and automation enablement — not simply automating existing complexity.

Deploy AI & Automation Solutions (20%)

• Direct the launch of agent‑based workflows using core platforms.
• Partner with process owners and technology teams to implement solutions.
• Pilot and iterate solutions based on real usage and performance.

Operationalize, Govern & Scale (20%)

• Establish standards for deployment, monitoring, and continuous improvement.
• Define when work is handled by an agent versus a human.
• Ensure workflows are governed and maintained as part of normal operations.

Measure Impact & Drive Adoption (20%)

• Track outcomes such as capacity created, cycle‑time improvement, and experience.
• Demonstrate measurable value to HR and the business.
• Drive adoption through partnership and clear communication.

What Success Looks Like

• High-volume HR workflows are simplified and consistently executed.
• Priority workflows are deployed as agent‑enabled solutions within the first six months.
• Manual effort is reduced and capacity is redirected to higher‑value work across the HR function.
• Adoption of AI‑enabled workflows increases across HR.
• A repeatable model for automation and agent deployment is established.

Minimum Job Qualifications

Education / Training

• Bachelor’s degree or equivalent experience in HR, business, industrial engineering, information systems, or a related field.
• Process‑improvement credential (e.g., Lean / Six Sigma) or design‑thinking certification preferred.

Business Experience

• Typically 10+ years of relevant experience in HR operations, process design, HR technology, or service delivery, consistent with a P5 (Lead) individual contributor.
• Demonstrated record of taking work from idea to deployed, measurable workflow.

Specialized Knowledge & Skills

• HR & process expertise — strong understanding of HR processes and where they break down, and judgment for where AI and automation are appropriate.
• Systems & workflow thinking — ability to design processes across systems, teams, and handoffs and define them at the level automation requires.
• Technical fluency — working knowledge of workflow tools, APIs, and agent‑based solutions; able to partner with technical teams (and the Solutions Designer) without building solutions directly.
• Execution & ownership — drives outcomes from idea to deployed workflow with strong ownership of quality, adoption, and measurable impact.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$123,200 - $205,400

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!