Housing Specialist

The Salvation Army in Canada; Newmarket; On-site; CAD 29,000 - 42,000; Full time

Job summary

The Salvation Army in Canada is seeking a Housing Specialist to assist chronically homeless individuals and families in York Region to obtain and sustain housing. The role includes CTI-based case management via phone or home visits, landlord engagement, and connecting clients with suitable housing options and supports.

Applicants should have a social work background (Bachelor or college diploma), strong communication skills, and a valid driver’s license.

Qualifications

• Experience with chronic homelessness (1–3 years).
• Strong written and oral communication abilities.
• Commitment to anti-racism, equity and respectful service.

Responsibilities

• Research and maintain housing options and acceptance criteria.
• Liaise with landlords regarding vacancies and agreements.
• Provide CTI-based housing case management and support.
• Assist participants with social assistance applications (Ontario Works/ODSP).
• Ensure safety, proper upkeep and timely rent/bill payments for participants.

Skills

Communication skills

Interpersonal skills

Time management

Knowledge of community resources

Valid driver’s license

Education

Bachelor of Social Work

College diploma in Social Sciences

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

The Housing Specialist will assist chronically homeless individuals and families of York Region to obtain and maintain appropriate accommodation and provide ongoing housing based case management (CTI) through telephone and/or home visits.

Housing Specialists procure housing through landlord engagement and subsequently connects chronically homeless individuals and families with pre-screened housing choices and landlords that enable housing stability. Housing Retention supports will include but are not limited to housing searches, transportation, viewing, application assistance, housing income supports, warm transfer referrals, landlord tenant act training, eviction prevention supports, rapid rehousing and housing based time limited critical time intervention case management that will contribute to successfully getting housed and/or staying housed.

EXPECTATIONS & TASK LIST

Program

• Research, compile and maintain housing options, document acceptance criteria and procedures


• Liaise with and make regular, ongoing contact with Landlords concerning possible vacancies


• Provide statistical reports of number of apartment searches, placements, etc.


• Create Housing Map of Pro Housing First Landlords in Durham Region


• Create Service Agreements with Landlords


• Facilitate housing assessment specific to participant to provide the most appropriate support/housing options


• Assist Participants with obtaining and maintaining suitable housing & provide advocacy as needed.


• Assist Participant to acquire household furnishings when moving into the community and secure Start-up Funds as available or required.


• Provide time limited housing based Critical Time Intervention (CTI) case management.


• Work with Participant s to ensure they understand and fulfill their responsibilities for property upkeep such as cleanliness, safety issues, and proper garbage disposal.


• Assist Participant s in meeting their financial obligations in regard to rent, bill payments (budgeting purposes) by: defining individual responsibilities; resolving any financial disputes and any other financial responsibilities.


• Provide housing support, advocacy, and referrals to chronically homeless participants in Durham Region


• Process applications and documents for participants living in the community


• Identify and eliminate fire hazards; for example, bicycles and other items blocking means of egress, unsafe use of open flames like candles, use of stoves and heaters, or unsafe smoking.


• Meet with participants and/or partner agency Case Managers to provide guidance and information regarding all available housing options


• Assist participants with applications for social assistance and liaising with Ontario Works/ODSP/Rent Geared to Income Housing


• On an ongoing basis assist participants with social and required life skills to secure and maintain affordable housing (one-on-one or within a group setting)


• Help participants to re-establish themselves in the community


• Landlord mediation


• Crisis intervention


• Provide rapid rehousing support with housed participant as needed.


• Perform any other related duties as requested by Program

Administrative Responsibilities

• Prepare case notes (intermittently throughout each working day) and share them via HIFIS to relevant individuals involved in the participant ’s circle of care while maintaining participant ’s confidentiality


• Ensure that the privacy and confidentiality of participant s is maintained within established standards, Policy and Procedure


• Work as a member of the team to ensure that the program operates efficiently and effectively (and to ensure that other staff's responsibilities are covered when they are away).


• Participate in and represent the organization at external committees & forums.

Essential Skills And Qualifications

• Bachelor of Social Work preferred


• College diploma in Social Sciences field (minimum)


• Previous experience with people experiencing chronic homelessness (one to three years)


• Knowledge and understanding of Mental Health/Addictions


• Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and equity.


• Problem solving skills essential. The responsibilities associated with this position demand a high degree of confidentiality


• Excellent oral and written communication skills (Processing/Desktop, Publishing, Spreadsheet/Graphing, Database computer skills essential)


• Must have good interpersonal/time management skills


• Good knowledge of community resources


• Valid Unrestricted Class G Driver’s License is a requirement


• Knowledge of the Tenant Protection Act


• Current VSC acceptable to The Salvation Army

Note:

An alternative level of education and experience may be acceptable

Vulnerable Sector Check & Drivers Abstract:

an original copy of a current Vulnerable Sector Check (VSC) and Drivers Abstract that are less than six (6) months old are required by your start date, and the results of the checks must be acceptable to The Salvation Army in its sole discretion. The cost of the VSC and Drivers Abstract are borne by the employee.

Compensation

The target hiring range for this position is $25.95 to $25.95 with a maximum of $25.95.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.