Housing Services Support Worker, Float (0.6 Nights, Indefinite Term)

Main Street Project Inc.; Winnipeg; Hybrid; CAD 29,000 - 33,000; Part time

Benefits offered by this job

Health & dental benefits

Pension plan

Professional development

Job summary

Main Street Project Inc. on Furby Street in Winnipeg is seeking a Float, Housing Services Support Worker to provide break coverage and support across Protective Care, Withdrawal Management Services, and Mainstay programs.

The role emphasizes harm reduction, housing-first principles, and person-centered care within MSP’s residential and outreach framework. The position is 0.6 FTE for nights, indefinite term, with wages between $20.99 and $23.62 per hour.

Qualifications

• Experience in emergency shelter, outreach or residential environment.
• Ability to apply harm reduction and housing first philosophies.
• Strong interpersonal and written communication skills.
• Lived experience and knowledge of Indigenous culture valued.

Responsibilities

• Provide break coverage and support in program areas as needed.
• Maintain daily shift reports and timely communication with on-call manager.
• Track statistics and participate in shift changes and meetings.
• Assist during peak periods and staffing shortages across programs.

Skills

Community outreach

Harm reduction

Housing First

Crisis management

Interpersonal skills

Education

Post-secondary education in addictions or mental health

Job description

POSITION: Float, Housing Services Support Worker

DEPARTMENT: Housing Services

REPORTS TO: Manager, Housing Services

LOCATION: Furby Street

FTE: 0.6 Nights, Indefinite Term

WAGE: $20.99 - $23.62

HOURS OF WORK: Nights (23:30 to 08:00)

WEEK 1; Monday, Tuesday Saturday

WEEK 2; Sunday, Tuesday, Friday

About the Company

Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.

Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive change in our community. The work you do here will have a lasting, meaningful impact on those we serve.

At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary

In accordance with Main Street Project Inc.’s mission, goals, policies and procedures, the Float Support Worker functions as a member of a team in providing services designed to assist participants in meeting their basic needs and ensure their safety and well-being while involved with MSP program areas.

The Float Support worker primarily works in Mainstay providing break coverage and support in Protective Care, Men’s and Non-binary Withdrawal Management Services or other programs as required. The Float Support Worker maintains the core values of MSP regarding harm reduction, choice, equity, and diversity to encourage individuals’ capacity building.

Duties and Responsibilities

• Carry out the Support Worker duties of Protective Care, River Point, Men’s and Non-binary Withdrawal Management Services and Mainstay according to policy
• Complete and send daily shift report at the end of each shift
• Provide break coverage in adherence with MSP approved break schedule, reporting any deviation from this schedule in the daily shift report
• Provide extra coverage in Protective Care, River Point Men’s and Non-Binary Withdrawal Management Services during peak periods.
• Track and enter statistics in accordance with program area standards
• Attend all Mainstay shift changes meetings
• Report any urgent scheduling issues, incidences or concerns to on-call manager for direction
• During staffing shortages, provide shift coverage in Protective Care, River Point, Men’s and Non-Binary Withdrawal Management Services and Mainstay. The float may be required to cover in other program areas. In this case they would only provide coverage in areas for which they are trained.

Qualifications

• Relevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issues
• Experience working in an emergency shelter, outreach or residential environment
• Post-secondary education in the field of addictions and mental health is considered an asset. Ability to work with a client-centred care philosophy
• Ability to apply Harm Reduction and Housing First philosophies in their day-to-day support of participants
• Knowledge of the effects of poverty and the determinants to health
• Ability to work collaboratively in a multi-disciplinary team
• Knowledge in the addiction and mental health fields
• Knowledge of Indigenous culture
• Lived Experience. Knowledge gained from personal experiences relevant to the role.
• Excellent interpersonal skills and communication skills, both oral and written
• An understanding/experience in working with culturally diverse populations
• Strong critical thinking and problem-solving abilities
• Ability to work independently with minimal oversight
• Ability to be flexible and adaptable to on-shift needs

Conditions Of Employment

• Ability to meet the physical demands required for the role which include being on your feet for long period of time, lifting up to 50 lbs, and cleaning duties (bending, reaching, push/pulling, crouching)
• Exposure to biohazards including but not limited to blood, bodily fluids, and syringes
  
• Ability to work with individuals who use substances and/or experience mental health issues
• Ability to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individuals
• Comfortable working in environment where Indigenous ceremonies and practices are actively taking place including Smudging
  
• Satisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issues

Values & Competencies

Ability to embody Main Street Project’s Core Values:

• Reducing Harm
• Truth & Reconciliation
• Anti-Oppression
• Trauma-Informed

Key Competencies:

• Crisis Management
• Service Excellence - Meeting people where they are at.
• Collaboration Developing External Relationships
• Accountability
• Decision Making

Main Street Project offers:

• Competitive wages within the nonprofit sector
• Health & Dental Benefits
• Pension Plan
• Professional Development Opportunities
• Paid Sick and Family days
• Shift Premiums
• Employee Assistance Program

Application deadline: Open until Closed

Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.

We thank all applicants but only those selected for an interview will be contacted.