Housing & Leasing Coordinator - CLC

Koto Staff; Burnaby; On-site; CAD 50,000 - 65,000; Full time

Job summary

A property management company in Burnaby is seeking a Housing & Leasing Coordinator to manage daily operations of an off-campus property. You will oversee tenant relations, administration, and marketing strategies, ensuring a positive living experience. Candidates should have at least 2 years of related experience and strong communication skills. This full-time role offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Comprehensive benefits package

Pension plan participation

Opportunities for professional growth

Qualifications

• Minimum 2 years’ experience in housing, leasing, property management, or administration.
• Knowledge of the Residential Tenancies Act (RTA) is an asset.
• Comfort working in high-interruption, fast-paced environments.

Responsibilities

• Build strong relationships with tenants and address their concerns promptly.
• Maintain organized office systems and draft tenant notices.
• Manage operational revenues and ensure timely reporting.
• Lead marketing and leasing strategies to maximize occupancy.
• Regularly inspect the property and coordinate maintenance.

Skills

Strong verbal and written communication skills

Ability to prioritize multiple tasks

Confident leadership skills

Education

College diploma or university degree

Job description

Career Opportunities with Campus Living Centres

A great place to work.

Careers At Campus Living Centres

Current job opportunities are posted here as they become available.

Housing & Leasing Coordinator (Off-Campus Housing)

Location: Burnaby, BC
Company: Campus Living Centres
Status: Full-Time (44 hours/week)

About the Role

Are you a strong communicator, natural problem solver, and passionate about creating safe, positive living experiences? Campus Living Centres is looking for a Housing & Leasing Coordinator (HLC) to oversee the daily operations of our off-campus property.

This role is ideal for someone who thrives in a dynamic environment, enjoys building relationships, and brings a strong organizational mindset to everything they do. The HLC plays a key leadership role on site—managing tenant relations, leasing, administration, building upkeep, and more.

What You'll Do

?? Tenant & Leasing Experience

Build strong, professional relationships with tenants and ensure their well-being, safety, and concerns are addressed promptly.

Conduct property tours and support prospective tenants through the leasing process.

Ensure all required tenant documentation is collected and maintained.

?? Operations & Administration

Maintain organized office systems, logs, and documentation (complaints, communication records, notices, etc.).

Draft and distribute tenant and building notices.

Support implementation of corporate policy changes.

?? Finance & Reporting

Manage operational revenues and expenses.

Ensure proper collection procedures for accounts receivable.

Complete required reporting accurately and on schedule.

?? Marketing & Occupancy

Lead marketing and leasing strategies to maximize occupancy.

Maintain the property’s marketing vision and develop targeted outreach initiatives.

Create and oversee internal sales promotions.

Supervise staff, promote strong communication, and support a positive team environment.

Ensure all workplace legislative requirements are followed, including Health & Safety practices.

?? Maintenance & Building Standards

Regularly inspect the property and coordinate repairs, cleaning, and preventative maintenance.

Approve maintenance work and monitor vendor performance.

Assist with building cleanliness (including occasional vacuuming/painting as required).

Complete monthly fire, generator, and safety checks.

Ensure landscaping, snow removal, and overall aesthetics meet company standards.

Participate in after-hours on-call rotation and respond to emergencies.

What You Bring

College diploma or university degree preferred.

Minimum 2 years’ experience in housing, leasing, property management, administration, or a related field.

Strong verbal and written communication skills.

Ability to prioritize multiple tasks, meet deadlines, and problem-solve effectively.

Confident leadership skills with the ability to guide and support staff.

Knowledge of the Residential Tenancies Act (RTA) and leasing best practices is an asset.

Comfort working in high-interruption, fast-paced environments.

Performance Indicators

Success in this role is measured through:

Achievement of operational and occupancy goals

Leadership and communication effectiveness

Financial management and reporting accuracy

Commitment to Health & Safety compliance

Initiative, professionalism, and collaboration

Why Join Campus Living Centres?

Access a comprehensive benefits package, including health, dental, and wellness supports

Participate in our pension plan, helping you build long-term financial security

Meaningful work that directly impacts student and tenant experiences

Supportive leadership and opportunities for professional growth

A dynamic, team-focused environment where no two days are the same