Houseperson- Housekeeping

Hyatt Hotels Corporation; Thompson; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hospitality company is looking for a dedicated Houseperson to maintain cleanliness in guest areas. The ideal candidate must be physically fit, possess strong communication skills, and be able to thrive in a fast-paced environment. Responsibilities include keeping corridors clean, handling linen and garbage, and responding to guest requests. Open availability is essential.

Qualifications

• A true desire to satisfy the needs of others.
• Must have physical stamina to lift and push heavy weights.
• Must have good communication skills.
• Ability to stand for long periods and walk moderate distances.
• Must be able to bend, stoop and climb.

Responsibilities

• Keeps the service landings clean and organized.
• Removes trays from the guest floors.
• Maintain cleanliness of stairwells.
• Empties Guest Room linens and garbage on an hourly basis.
• Ensures assigned service landing closets are stocked.

Skills

Ability to perform all houseperson-related tasks

Ability to remain calm in various situations

Strong written, verbal, and interpersonal skills

Ability to prioritize and multi-task

Job description

I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.

Responsibilities

• Keeps the service landings clean and organized.
• Removes trays from the guest floors.
• Keeps corridors on guest room floors clean.
• Maintain cleanliness of stairwells.
• Baseboards and pictures in guest corridors must be dusted daily.
• All guest room doors must be free of scuff marks.
• Keeps ice machine room clean.
• Moves furniture upon request.
• Completes guest requests.
• Have a sense of urgency in a fast-paced environment.
• Ensure hotel guests and associates are maintained in a safe and secure environment.
• Ensures that assigned service landing closets are stocked at proper linen and supply par levels.
• Empties Guest Room linens on an hourly basis or as needed.
• Empties Guest Room garbage on an hourly basis or as needed.
• Communicate with Guest Room and assist them with stripping guest rooms
• All other duties as assigned by leadership

Knowledge/Skills

• Ability to perform all houseperson-related tasks and proficiently use job-related tools and equipment
• Ability to remain calm in various situations, use sound judgement and effectively solve problems
• Ability to read and interpret documents such as safety rules and procedural manuals
• Strong written, verbal, and interpersonal skills
• Ability to follow instructions, prioritize and multi-task

Minimum Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Must have physical stamina to lift, push and pull heavy amounts of weight on a consistent basis.
• Candidate must have open availability including mornings, evenings, weekends and holidays.
• Must have good communication skills.
• Ability to stand for long periods of time and walk moderate distances.
• Must be able to bend, stoop and climb.

Work Environment/Conditions

• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.

Physical Demands

• While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours on a daily basis.

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