Housekeeping Recruitment and Training Manager

Accor Hotels; Lake Louise; On-site; CAD 60,000 - 65,000; Full time

Job summary

A luxury hospitality resort in Alberta seeks a Housekeeping Recruitment & Training Manager. In this role, you will manage recruitment processes and develop training programs, ensuring exceptional standards and operational efficiency are met. You need at least 1 year of experience in Housekeeping Leadership and a good understanding of recruitment methods. This position offers a starting salary of $60,000 to $65,000 annually along with benefits such as subsidized accommodation and comprehensive health plans.

Benefits

Subsidized staff accommodation

Complimentary meals during shifts

Comprehensive benefits package

Defined Contribution Pension Plan

Employee travel program

Mountain Explorer Travel Program

Qualifications

• Minimum 1 years' experience in Housekeeping Leadership.
• Experience with recruitment processes and applicant tracking.
• Working knowledge of employment law is an asset.

Responsibilities

• Lead recruitment for Housekeeping positions.
• Design and implement training programs for housekeeping staff.
• Collaborate with leadership to align recruitment with business needs.

Skills

Housekeeping Leadership experience

Recruitment processes

Knowledge of Microsoft Office

Employment law knowledge

Education

Degree or diploma in hospitality management

Job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The Housekeeping Recruitment & Training Manager is responsible for attracting, onboarding, and developing exceptional Housekeeping talent in alignment with Fairmont’s luxury brand standards. This role partners closely with Housekeeping leadership and the Talent Acquisition team to ensure a consistent pipeline of high‑calibre colleagues and the delivery of structured, engaging training programs that elevate service excellence, operational efficiency, and colleague engagement.

Start Date: January 2026
Contract Type: Permanent
Rate of Pay: $60,000 - $65,000 per year, dependent on experience

Job Duties Include:

• Lead end-to-end recruitment for Housekeeping positions, ensuring staffing levels support operational demands and seasonal fluctuations.
• Screen, interview, and select candidates who demonstrate alignment with Fairmont service culture, attention to detail, and professionalism.
• Oversee onboarding processes to ensure a seamless and welcoming experience for new colleagues.
• Design, implement, and continuously enhance Housekeeping training programs aligned with Fairmont brand standards, LQA standards, and health & safety regulations.
• Ensure consistent training on luxury service behaviors, guest engagement, cleanliness standards, and operational procedures.
• Identify skill gaps and implement corrective training plans to address performance opportunities.
• Act as a coach and mentor to colleagues, providing ongoing feedback and development support.
• Collaborate closely with the Housekeeping Leadership team, and the Talent Acquisition team to align recruitment and training priorities with business needs.

Qualifications

• Minimum 1 years’ experience in Housekeeping Leadership
• Experience with recruitment processes, applicant tracking systems and databases.
• Working knowledge of employment law, immigration and legislation considered an asset
• Degree or diploma in hospitality management an asset
• Demonstrated knowledge of Microsoft Office (Outlook, Teams, Excel, and Word) required

Additional Information

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affiliation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world‑wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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