Housekeeper

The Salvation Army in Canada; Sutton; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Accommodation upon request

Job summary

The Salvation Army in Canada seeks a dedicated housekeeper to maintain a clean and welcoming facility for residents and guests. You will sanitize spaces, manage supplies, and assist with room turnover while adhering to health, safety, and anti-discrimination policies.

Experience in housekeeping, a Grade 12 or equivalent, and First Aid/CPR are preferred. The role requires teamwork and good communication in a compassionate, service‑driven environment.

Qualifications

• Reading and writing in English is essential.
• Ability to follow written instructions and communicate clearly.
• Strong customer service and interpersonal skills are required.

Responsibilities

• Clean and sanitize the facility daily, including all rooms and common areas.
• Restock cleaning supplies and manage linens and towels.
• Prepare rooms for new residents and assist with events and meetings.
• Report repairs or maintenance needs to the appropriate personnel.
• Follow health and safety regulations and SDS procedures.

Skills

read/write English

communication skills

customer service

time management

ability to work independently

Education

Grade 12 or equivalent

First Aid/CPR Certification

Tools

None

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

This job posting will run concurrently for internal and external applicants. However, for the first ten (10) calendar days, current employees of York Housing & Support Services that are members of UFCW Local 175 will receive hiring preference.

Accountabilities

• Cleaning Responsibilities
• Ensure cleanliness and maintenance of the facility by cleaning and sanitizing the building in a systematic and thorough manner, including, but not limited to, floors, walls, windows, appliances, fixtures, washrooms, kitchen and dining room, lounge, and offices.
• Manage environmental supplies, including but not limited to weekly verification of expiry dates on products, restocking inventories of cleanings supplies, linens, and towels and removal and replacement of worn towels, sheets and mattress protectors.
• Sanitizing the facility when there are outbreaks by following outbreak policies, procedures, and public health requirements.
• Turn over and prepare rooms for new residents within established timelines and assist with set up and break down of rooms for events and meetings.
• Ensure a clean and welcoming environment for staff and clients by following waste removal and recycling procedures for all common areas and client rooms.
• Identify and report any repairs or maintenance needs to the appropriate personnel.
• Ensure compliance with health and safety regulations and policies. Ensure that Safety Data Sheets (SDS) are up to date and located in the designated accessible area and that SDSs for all chemicals used in the facility are followed at all times.
• Respond promptly and courteously to any inquiries or requests from guests or staff.
• Assist in training new housekeeping staff and providing ongoing support and guidance.
• Carry out seasonally appropriate responsibilities (i.e. snow shoveling, salting, or sanding of outdoor areas in winter)
• Carry out all responsibilities in a professional manner and be always a positive role model for the residents.
• Adhere to standards that are consistent with the mission of The Salvation Army

Working Conditions

• Shift work
• Lifting, bending, standing for long periods of time

Education And Experience Qualifications

• Completion of Grade 12, or an equivalent combination of education and experience.
• First Aid/ CRP Certification
• Previous Housekeeping experience required
• Experience working with and functional knowledge of the barriers and issues experienced by the populations we support – the unhoused, and those with mental health and addiction disabilities.
• Thorough knowledge and understanding of and a commitment to anti-racism, anti- oppression, and equity.

Skills And Capabilities

• Ability to read, write English and follow written instructions
• Ability to effectively communicate with residents and staff
• Good understanding of chemical and equipment use
• Ability to work independently or as part of a team
• Strong customer service skills
• Must have good interpersonal/time management skills
• Good knowledge of community resources

Vulnerable Sector Check

an original copy of a current Vulnerable Sector Check (VSC) that is less than six (6) months old is required by your start date, and the results of the check must be acceptable to The Salvation Army in its sole discretion. The cost of the VSC is borne by the employee.

Compensation

Please note that this job falls under a collective agreement. The hourly rate for the position is set at $18.96 and wage increments are provided based on collective agreement language.

The target hiring range for this position is $18.96 to $18.96 with a maximum of $18.96.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.