House Person - Temporary

InnVest Hotels; Ottawa; Hybrid; CAD 21,000 - 26,000; Full time

Job summary

InnVest Hotels is seeking a Houseperson on-site in Ottawa to support housekeeping operations. You will perform cleaning duties, assist with room preparation and maintain public areas to high standards.

The role requires physical stamina, attention to detail and the ability to work with a team. Prior hotel cleaning or customer service experience is an asset and flexibility for shift changes is expected.

Qualifications

• Experience in hotel cleaning and customer service preferred.
• Able to move, lift, carry, push, pull and place objects up to 50 pounds.
• Able to stand or walk for extended periods.
• Willingness to work nights, weekends and holidays as needed.

Responsibilities

• Use cleaning equipment and chemicals efficiently and correctly in assigned work areas.
• Remove recycling and refuse from the hotel.
• Clean carpets and flooring as required.
• Care of hard floor areas by scrubbing, stripping, waxing and buffing the floors with appropriate equipment and products.
• Respond promptly to guest and employee requests and inform supervisor of maintenance deficiencies or low supplies.
• Follow safety procedures and wear protective equipment when needed.
• Work as part of a team and communicate with other departments to ensure quality and service.
• Set up meeting rooms and water meeting rooms.
• Participate in deep cleaning projects.
• Remove garbage from around the outside of the building.
• Adhere to health and safety guidelines and standards.
• Other duties as assigned.

Skills

Hotel cleaning experience

Customer service

Heavy lifting

Flexible shifts

English literacy

Attendance

Organizational skills

Teamwork

Self-motivation

Job description

The duties and responsibilities for the Houseperson include, but are not limited to the following:

• Use cleaning equipment and chemicals efficiently and correctly in assigned work areas.
• Remove recycling and refuse from the hotel.
• Clean carpets and flooring as required.
• Care of hard floor areas by scrubbing, stripping, waxing and buffing the floors with the appropriate equipment and products.
• Respond promptly to all requests by guests, employees and inform supervisor of maintenance deficiencies, low supply levels and missing amenities.
• Always follow established safety procedures and wear protective equipment when needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• Set up meeting rooms and water meeting rooms.
• Deep cleaning projects.
• Remove garbage from around the outside of the building.
• Adhere to all health and safety guidelines and standards.
• Other duties as assigned.

COMPETENCIES WE ARE SEEKING:

• Previous hotel cleaning and customer service experiences are an asset
• Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand or walk for an extended time period
• Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays
• Flexible and energetic with the ability to work under pressure
• English literacy skills – reading, writing, and oral
• Demonstrated stellar attendance
• Outstanding organizational, time management, and interpersonal skills
• Work well independently and in a team environment with minimum supervision
• Self-motivated, honest, creative, capable of working in a team environment