House of Dawn Steakhouse (Richmond) - Hiring Host(ess)

House of Dawn Steakhouse; Richmond; On-site; CAD 30,000 - 40,000; Full time

Job summary

A premier high-end steakhouse in Richmond seeks an experienced Host(ess) to create exceptional guest experiences. Responsibilities include greeting guests, managing reservations, and maintaining an organized seating plan. Ideal candidates will have a passion for hospitality and previous experience in a similar environment.

Qualifications

• Minimum 1 year experience as Hostess/Lead Hostess.
• Experience with reservation software is an asset.
• Passion for hospitality and teamwork.

Responsibilities

• Welcome and greet guests, manage reservations and seating.
• Provide accurate wait times and assist with inquiries.
• Coordinate with servers for table turnover efficiency.

Skills

Hospitality

Customer Service

Teamwork

Scheduling Flexibility

Tools

Opentable

Job description

House of Dawn Steakhouse (Richmond) - Hiring Host(ess)

House of Dawn Steakhouse in Richmond is a modern, upscale steakhouse known for premium Wagyu, Prime, and dry-aged cuts. With a refined menu, curated wine list, and elegant atmosphere, we deliver a top-tier dining experience focused on quality and hospitality.

We are currently looking for experienced individuals who drive positivity, quality and consistency - a team that loves food and beverage and people!

Job Positions: Host(ess)

Responsibilities:
-Welcome and greet guests as they enter the restaurant, offering a warm and friendly introduction.
-Assist the guests over the phone with warm and friendly manner for different guests needs
-Manage guest reservations, record special requests, and arrange seating accordingly.
-Provide guests with accurate wait times, ensuring they have a comfortable waiting area.
-Maintain a well-organized reservation book and seating plan to optimize table allocation.
-Coordinate with the servers and management team to manage smooth table turnovers and ensure efficient seating.
-Escort guests to their assigned tables, presenting menus
-Handle guest inquiries, including menu information, directory in neighbourhood, and special requests.
-Monitor table rotations with frequent table status update to balance the workload for servers and optimize guest flow.
-Assist in setting up the dining area, ensuring that tables are properly arranged and clean.
-Perform other job duties as requested by management team

Requirements:
-Previous minimum 1-year experience as Hostess/Lead Hostess at a high-volume restaurant
-Previous Opentable experience or relative reservation software is an asset
-A passion and commitment to hospitality, teamwork, fun and the guest experience.
-A commitment to fostering a supportive and engaging experience for your team members and guests.
-A willingness to learn and an openness to feedback, coaching, and mentorship.
-Scheduling flexibility (must be available on weekends)
-Work Permit

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House of Dawn Steakhouse is a premier high-end steakhouse in Richmond, Vancouver, specializing in dry-aged and high-temperature charcoal-grilled steaks. We combine top-quality ingredients, refined service, and an elegant ambiance to create an exceptional dining experience. Inspired by world-class steakhouses, we blend Western traditions with subtle Asian influences.

We are looking for passionate professionals to join our team and deliver excellence in hospitality. If you thrive in a high-end dining environment, we welcome you to be part of House of Dawn.

House of Dawn Steakhouse is a premier high-end steakhouse in Richmond, Vancouver, specializing in dry-aged and high-temperature charcoal-grilled steaks. We combine top-quality ingredients, refined service, and an elegant ambiance to create an exceptional dining experience. Inspired by world-class steakhouses, we blend Western traditions with subtle Asian influences.

We are looking for passionate professionals to join our team and deliver excellence in hospitality. If you thrive in a high-end dining environment, we welcome you to be part of House of Dawn.

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