Hourly Server - Seasonal

Cineplex; Burnaby; On-site; CAD 19,000 - 30,000; Full time

Job summary

Cineplex in Burnaby seeks a Server to deliver high-level guest service, take accurate orders, and maintain knowledge of the menu and specials. You will set tables, clean areas, and ensure guests have an enjoyable dining experience.

Requirements include a High School diploma or GED and 1–3 years of service experience, with strong communication and a professional appearance. The role is on-site with standard restaurant hours.

Qualifications

• High school diploma or GED required.
• 1–3 years of restaurant service experience considered an asset.
• Strong service-oriented mindset and guest focus.
• Able to communicate clearly and work under pressure.

Responsibilities

• Take food and beverage orders from guests and relay them to kitchen staff or bar.
• Maintain familiarity with menu items and bar offerings.
• Serve guests professionally and courteously.
• Set tables and maintain cleanliness and hygiene standards.
• Process bills and collect payment according to policy.
• Attend training and follow health, safety and liquor service guidelines.
• Assist with other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Team player

Education

High school diploma or GED

Job description

What you will do:

The Server or Server Assistant will be responsible for providing high-levels of guest service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. The Server will perform guest service duties in a friendly and professional manner at all times, and ensure that the guests have an enjoyable dining experience. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all restaurant policies and procedures.

Job Duties:

• Take food and beverage orders from guests and ensure these are given to the appropriate person to execute (i.e. kitchen staff, bartender, etc.).


• Maintain familiarity with the composition of all menu items, including items available at the bar.


• Serve food and beverages in accordance with company standards, but above all in a professional, courteous manner.


• Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements.


• Change table linen as required and ensure dirty or damaged linen is not being used.


• Clean and refill condiment sets for each table.


• Ensure table decorations are clean and comply with company standards.


• Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair.


• Ensure storerooms are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.


• Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed, yet allowing guests to finish their meal without feeling rushed.


• Ensure that guests are correctly charged, present the bill and take payment from the guest, in accordance with the procedures of the establishment.


• At all times to be aware of and practice good guest service, assisting the guest in any way which does not adversely affect other guests.


• Attend to guest complaints satisfactorily.


• Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests, as well as fire escapes.


• Carry out on-the-job training to ensure subordinate staff can carry out their duties effectively.


• Be continually aware of and maintain the highest standards of personal hygiene and dress.


• Ensure that any subordinate staff adhere to and maintain the highest possible standards of personal hygiene and dress.


• Attend meetings and training courses as required.


• Any other duties as assigned.


• Follow Health, Food Safe and Liquor service guidelines.

Qualifications:

• High school diploma or GED required.


• Strong service experience who thrives on engaging guests.


• 1-3 years of restaurant service experience considered an asset.


• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.


• Able to effectively communicate both verbally and in writing.


• Able to work well under pressure.


• Strong attention to detail.


• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.


• Professional appearance and manners.


• Strong work ethic and positive team attitude.


• Provincially applicable sell, sale, and handling of alcohol certificate.

Working Conditions:

• Manual dexterity required to use desktop computer and peripherals.


• Overtime as required.


• Required to stand and walk for extended periods of time.


• Lifting or moving up to 20lbs may be required.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverseworkforce. We encourageand welcomeapplications from all intersectional walks of life.The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, uniquecapabilities,and talent represents a significant part of our culture. By valuing a diverse workforce,weenforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage ($):

18.25CAD