HOURLY ASSISTANT MANAGER

Boutique La Vie En Rose; Victoria; On-site; CAD 32,000 - 33,000; Full time

Job summary

La Vie en Rose Inc. is seeking a store manager candidate in Victoria, BC. You will lead a dynamic team to deliver outstanding customer service, meet sales goals, and maintain brand standards.

Responsibilities include optimizing store performance, training staff, crafting schedules, and coordinating with management to ensure smooth operations during peak periods.

Qualifications

• Proven leadership with ability to motivate a team.
• Strong communication and sociable interpersonal skills.
• Proactive, reliable, and goal oriented.
• Willing to work holidays and longer hours during busy periods.
• Experience in retail or store management is a plus.

Responsibilities

• Ensure store runs smoothly under supervision of manager.
• Meet overall goals, maintain standards, motivate team.
• Optimize store performance and profitability with management support.
• Train staff in sales techniques and product knowledge.
• Analyze sales and propose improvements.
• Schedule employees to optimize payroll and coverage.
• Provide warm customer welcome and assist shoppers.
• Open/close the store and manage expenses.

Skills

Leadership

Team motivation

Communication

Customer service

Proactive

Goal oriented

Store operations

Job description

YOU ARE THE IDEAL CANDIDATE FOR US IF :

• You love clothing that celebrates femininity in all its wonder;
• You are a natural leader who knows how to motivate a team;
• You are sociable, a good communicator and a strong team player;
• You are proactive and conscientious;
• You set goals for yourself and always achieve them;
• You are looking for a career that constantly offers new challenges;
• You are open to working holidays and longer hours during busy periods (depending on your availability).

Ready to put your management skills to work? Join a fun and dynamic teamn filled with professional challenges and plenty of opportunities to grow!

WHAT A TYPICAL WORKDAY LOOKS LIKE

With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate standards and motivating your team to excel.

SALES

• Optimize the performance and profitability of your store with the support of your management team;
• Train your team members to provide strong customer support—teach them the best sales techniques and make sure they’re familiar with all product features;
• Analyze sales results with your manager and come up with innovative solutions to improve them;
• Schedule employees based on performance to manage payroll in a cost-effective way;
• Communicate sales goals to your team to make sure you meet and exceed them;
• Provide customers with a warm welcome and help them find everything they’re looking for—answer their questions and explain the products (quality, materials, technical features);
• Coordinate tasks with the management team and make sure things run smoothly and seamlessly when they’re not there.

HUMAN RESOURCES

• Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team;
• Bring our vision, mission and brand culture to life on the job and share them with your team;
• Demonstrate leadership and act as an inspiring role model at all times;
• Build a high-performance team—recruit, prepare and train the next generation of employees, and source the best candidates for the various roles;
• Plan work schedules and share them with your team members while managing absences/lateness;
• Participate in performance evaluations for the entire store team;
• Schedule your team members based on their performance as well as in-store traffic.

MARKETING AND VISUAL PRESENTATION

• Master your knowledge of all products and their technical features;
• With the help of your team, create an attractive and inviting store based on our planograms;
• Keep your finger on the pulse of market trends and what our competitors are doing;
• Help build a steady and loyal customer base by showcasing the brand image and building relationships;
• Help with planning incoming orders and set up visual displays efficiently;
• Help maintain the look and cleanliness of the store and backstore;
• Collaborate with mall administration.

ADMINISTRATION

• Analyze reports to optimize productivity and sales;
• Open and close the store;
• Manage all controllable expenses in your store efficiently;
• Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
• Perform other duties where needed to support the team.

SALARY: $23.03 - $24.27