Hourly Amusement Host The Rec Room West Edmonton Mall

Cineplex; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading entertainment venue in Edmonton is seeking an Amusement Player, Front of House. This role involves engaging with guests, upselling games, and maintaining the gaming environment. Candidates should have customer service experience and strong communication skills. The position offers flexible hours and additional benefits, along with a commitment to diversity and accessibility in hiring.

Benefits

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow

Qualifications

• Candidates must be of majority age for licensed venues.
• Experience with customer service is preferred.
• Detail-oriented and able to complete tasks effectively.
• Strong problem-solving and communication skills needed.
• Must have applicable alcohol handling certification.

Responsibilities

• Upsell games and encourage guests to engage.
• Maintain cleanliness of games and stations.
• Assist with pricing inquiries for events and promotions.

Skills

Customer service experience

Problem-solving skills

Communication skills

Attention to detail

Job description

Where you’ll be

Edmonton, Alberta

What you’ll do

Our Amusement Player, Front of House are an integral part of the team who provide an exceptional entertainment experience to each and every guest. The Amusement Player, Front of House operates all major attractions and is an expert on gaming within the facility and can help answer and/or curate the gaming experience for both experienced and non‑experienced gamers. If you thrive in an energetic, fast‑paced and social atmosphere, this may be the opportunity for you!

Responsibilities

• Upselling games by showing guests game operations, encouraging guests to play and creating an overall fun, playful environment for them.
• Ensuring both games and individual stations are clean, well‑maintained and fully operational and assisting with restocking the Store.
• Being a trusted resource for guests’ inquiries and concerns and having a working knowledge of the venue’s pricing for special events, promotions and daily events.

Qualifications

• For licensed venues, candidates must be the required age of majority or older.
• You preferably have some experience with customer service.
• You can complete tasks with attention to detail.
• You have strong problem‑solving and communication skills.
• Provincially applicable sell, sale, and handling of alcohol certificate.

Benefits

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow
• and more!

Life at Cineplex

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self‑expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self‑expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

Recruitment Notice

While we appreciate all interest, only those candidates selected for an interview will be contacted.