hotel waiter/waitress - formal service

Government of Canada; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government agency in Southwestern Ontario seeks a customer service professional to manage food and beverage services at a public venue. The ideal candidate has a secondary school certificate and 1 to 2 years of relevant experience. Duties include presenting bills, advising on menu selections, and providing excellent customer service. Candidates should exhibit reliability, interpersonal skills, and the ability to work as part of a team. Benefits include gratuities, free parking, and on-site activities.

Benefits

Gratuities

Free parking available

On-site recreation and activities

Qualifications

• 1 year to less than 2 years of experience in customer service.

Responsibilities

• Present bills to customers and accept payment.
• Describe menu items and advise on selections.
• Clear and clean tables and serve food and beverages.
• Greet patrons and provide customer service.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Equivalent experience

Job description

Overview

Languages: French

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Additional information Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits Financial benefits

• Gratuities

Other benefits

• Free parking available
• On-site recreation and activities
• Other benefits