Hotel Operations Director — Lead Guest Experience & Growth

COREcruitment; Calgary; On-site; CAD 100,000 - 110,000; Full time

Job summary

A leading recruitment agency is seeking a Director of Operations in Calgary to oversee hotel operations and ensure exceptional guest experiences. Candidates should have over 5 years of hotel management experience and a diploma or degree in hospitality management. The role includes leading staff, ensuring compliance with operational standards, and participating in strategic planning. Competitive salary range is $100-110K plus benefits.

Benefits

Benefits

Paid Time Off

Relocation assistance

Qualifications

• 5+ years in progressive hotel management roles.
• Strong leadership and team development skills.
• Experience with major hotel brands is a plus.

Responsibilities

• Lead and mentor hotel staff to create a culture of excellence.
• Ensure compliance with operational standards and procedures.
• Analyze operations for improvement opportunities.
• Participate in strategic planning and budgeting.
• Support HR initiatives related to recruitment and performance management.
• Ensure adherence to health and safety regulations.

Skills

Leadership

Organizational skills

Communication

Coaching

Team development

Education

Diploma or degree in hospitality management

Job description

A leading recruitment agency is seeking a Director of Operations in Calgary to oversee hotel operations and ensure exceptional guest experiences. Candidates should have over 5 years of hotel management experience and a diploma or degree in hospitality management. The role includes leading staff, ensuring compliance with operational standards, and participating in strategic planning. Competitive salary range is $100-110K plus benefits.