hotel night auditor

Bestwestern Plus Drayton Valley; Drayton Valley; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local hotel in Drayton Valley is seeking a front desk clerk for full-time permanent employment. Responsibilities include registering guests, assisting with reservations, investigating complaints, and providing customer service. The ideal candidate should be a permanent or temporary resident of Canada authorized to work. This position offers $17.00 hourly for 40 hours per week.

Qualifications

• Ability to investigate complaints and claims.
• Experience with balancing cash and completing reports.
• Strong communication skills for customer service.

Responsibilities

• Investigate complaints and claims.
• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets.
• Maintain an inventory of vacancies, reservations, and room assignments.
• Perform light housekeeping and cleaning duties.

Skills

Customer service

Clerical duties

Light housekeeping

Job description

Job Details

• Location: Drayton Valley, AB T7A 0C5
• Salary: $17.00 hourly / 40 hours per week
• Terms of employment: Permanent employment, Full time
• Start date: As soon as possible
• Source: Job Bank #3437812

Advertised until: 2025-12-20

Responsibilities

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Bestwestern Plus Drayton Valley

• Accommodation and food services
• 2 job postings advertised
• Medium-sized business (between 5 and 100 employees)

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.