hotel manager

Government of Canada - Western; Village of Longview; On-site; CAD 45,000 - 65,000; Full time

Job summary

A regional government agency in Alberta is seeking a manager to oversee daily operations in a hospitality setting. Responsibilities include developing policies, managing staff, preparing budgets, and ensuring customer satisfaction. The ideal candidate has a trade certificate and several years of related experience in a fast-paced environment.

Benefits

Other benefits

Qualifications

• 2 years to less than 3 years of experience in hospitality or related fields.
• Demonstrated ability to implement policies and procedures.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Conduct performance reviews and hire staff.
• Negotiate with suppliers and address customer complaints.
• Prepare budgets, monitor revenues and expenses.

Skills

Client focus

Excellent oral communication

Excellent written communication

Flexibility

Team player

Dependability

Organized

Adaptability

Time management

Education

Other trades certificate or diploma

Equivalent experience

Hospitality administration/management

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma
• or equivalent experience
• Hospitality administration/management, other

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Rural area
• Hotel, motel, resort
• Restaurant

Responsibilities Tasks

• Develop and implement policies and procedures for daily operations
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Prepare budgets and monitor revenues and expenses
• Arrange for and oversee maintenance activities
• Address customers' complaints or concerns
• Establish work schedules
• Organize and maintain inventory
• Inspect sites or facilities to ensure safety and cleanliness standards
• Ensure health and safety regulations are followed
• Develop promotional materials
• Recommend or arrange for additional services required such as painting, repair work, renovations or replacement of furnishings and equipment
• Hire and oversee training and supervision of staff
• Perform same duties as workers supervised
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people
• 11-15 people
• 16-20 people

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods
• Handling heavy loads

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Team player
• Dependability
• Organized
• Adaptability
• Time management

Benefits Other benefits

• Other benefits