Hotel Front Desk Supervisor — Lead Guest Experience

Fairfield by Marriott Inn & Suites West Kelowna; Westbank First Nation #9; On-site; CAD 40,000 - 55,000; Full time

Job summary

A renowned hotel located in the Regional District of Central Okanagan is seeking a supervisor with 1–2 years of experience. The role involves coordinating between various departments, training staff, and ensuring excellent customer service delivery. Candidates should possess a secondary school graduation certificate and are expected to work between 30 to 40 hours per week. Health benefits including dental, vision, and on-site amenities are provided.

Benefits

Dental plan

Health care plan

Vision care benefits

Free parking available

On-site amenities

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to hire and train staff.
• Proficiency in maintaining computer systems and equipment.

Responsibilities

• Co-ordinate activities with other departments.
• Prepare and submit reports.
• Resolve work problems and improve productivity.
• Assist clients with special needs.

Skills

Co-ordinate activities with other work units

Establish work schedules

Technical advice

Customer service delivery

Education

Secondary (high) school graduation certificate

Job description

A renowned hotel located in the Regional District of Central Okanagan is seeking a supervisor with 1–2 years of experience. The role involves coordinating between various departments, training staff, and ensuring excellent customer service delivery. Candidates should possess a secondary school graduation certificate and are expected to work between 30 to 40 hours per week. Health benefits including dental, vision, and on-site amenities are provided.