hotel front desk supervisor

Fairfield by Marriott Inn & Suites West Kelowna; Westbank First Nation #9; On-site; CAD 40,000 - 55,000; Full time

Job summary

A renowned hotel located in the Regional District of Central Okanagan is seeking a supervisor with 1–2 years of experience. The role involves coordinating between various departments, training staff, and ensuring excellent customer service delivery. Candidates should possess a secondary school graduation certificate and are expected to work between 30 to 40 hours per week. Health benefits including dental, vision, and on-site amenities are provided.

Benefits

Dental plan

Health care plan

Vision care benefits

Free parking available

On-site amenities

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to hire and train staff.
• Proficiency in maintaining computer systems and equipment.

Responsibilities

• Co-ordinate activities with other departments.
• Prepare and submit reports.
• Resolve work problems and improve productivity.
• Assist clients with special needs.

Skills

Co-ordinate activities with other work units

Establish work schedules

Technical advice

Customer service delivery

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Experience

• 1 year to less than 2 years

Health Benefits

• Dental plan
• Health care plan
• Vision care benefits

Other Benefits

• Free parking available
• On-site amenities

Job Details

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week