Hotel Front Desk Attendant – Guest Services

North Country Inn; Hay River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional hotel in Hay River is seeking a full-time front desk worker to register guests, manage reservations, and provide customer service. The ideal candidate will have strong interpersonal skills and be organized, reliable, and a team player. A secondary school certificate and up to 7 months of work experience are required. Work is on-site, with no remote option available. Competitive hourly pay of $20.00 is offered.

Benefits

Free parking available

On-site amenities

Qualifications

• 1 to less than 7 months of experience required.
• Work must be completed at the physical location; no remote option.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel, and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Process guests' departures, calculate charges, and receive payments.
• Balance cash and complete balance sheets, cash reports, and related forms.
• Maintain an inventory of vacancies, reservations, and room assignments.
• Follow emergency and safety procedures.
• Perform general clerical duties.
• Answer telephone and relay calls.
• Assist clients/guests with special needs.
• Deliver requested wakeup calls.
• Perform light housekeeping and cleaning duties.
• Provide customer service.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Judgement

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

A regional hotel in Hay River is seeking a full-time front desk worker to register guests, manage reservations, and provide customer service. The ideal candidate will have strong interpersonal skills and be organized, reliable, and a team player. A secondary school certificate and up to 7 months of work experience are required. Work is on-site, with no remote option available. Competitive hourly pay of $20.00 is offered.