hotel assistant manager

Podollan Grande Prairie Inn & Spa Inc.; Grande Prairie; On-site; CAD 55,000 - 75,000; Full time

Job summary

A local hospitality company in Canada is seeking a Hotel Manager with extensive experience in supervising staff and developing operational policies. The role includes managing budgets, addressing customer concerns, and organizing events. The ideal candidate has a Bachelor's degree and 3+ years in management. Competitive health benefits and a permanent position offered.

Benefits

Dental plan

Health care plan

Free parking available

On-site amenities

Qualifications

• Minimum 3 years of experience in a relevant management role.
• Proven ability to develop and implement operational policies.
• Experience supervising staff and conducting performance reviews.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Supervise staff and address customer complaints or concerns.
• Prepare budgets and monitor revenues and expenses.

Skills

Supervision

Policy development

Client negotiation

Budget management

Marketing implementation

Event management

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

MS Word

MS Excel

MS Office

MS Outlook

Central reservation system (CRS)

Job description

Education

• Bachelor's degree or equivalent experience

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory

Computer and technology knowledge

• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Experience

• 3 years to less than 5 years

Health benefits

• Dental plan
• Health care plan

Other benefits

• Free parking available
• On-site amenities

Details

• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week