Hosting Systems Principal

Canadian Inclusion; Ottawa; Remote; CAD 110,000 - 125,000; Full time

Benefits offered by this job

Extended Health

Dental Coverage

RRSP/TFSA match

Paid Holidays

Paid Vacation

Employee Discounts

Job summary

Thales is seeking a Hosting Systems Principal to lead infrastructure services for North America from Ottawa (Remote). You will deploy and maintain production virtual servers across Linux, Windows, and cloud platforms, and support engineering applications like Jira and Bitbucket.

The role emphasizes security, on-call rotation, and collaboration with multiple teams to ensure service availability and adherence to IT governance.

Qualifications

• Bachelor's degree in Computer Science with 5+ years of relevant work experience or Master's with 4+ years.
• At least 5 years of Linux enterprise infrastructure experience.
• At least 5 years administering VMware vSphere and related tools.
• Strong interpersonal and leadership skills.
• Experience administering Microsoft Active Directory and diverse IT environments.

Responsibilities

• Deploy, maintain and ensure uptime of all production and engineering virtual servers.
• Provide infrastructure support for engineering software deployments.
• Handle service incidents with escalation per internal procedures.
• Manage tickets in ServiceNow and interpret architecture diagrams.
• Ensure systems meet Thales security standards and perform on-call rotations.

Skills

Linux enterprise infrastructure

VMware vSphere/vCenter

Azure

Windows Server

Active Directory

Leadership & communication

Scripting & automation

Education

Bachelor's degree in Computer Science

Master's degree in Computer Science

Tools

VMware vSphere

Azure Stack

Hyper-V

Linux

Windows Server

Jira

Artifactory

Bitbucket

Job description

Hosting Systems Principal (Information Technology)

Location: Ontario Remote Worker, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Ottawa, ON (Remote)

This position is eligible for the NORAM referral program for external candidates. The level is Tier 1- $1,500.

Regulatory Compliance Requirements

This position requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, Canadian Controlled Goods Program, the Canadian Industrial Security Program, and the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR).

All applicants must be able to meet the eligibility requirements outlined in the Canadian Controlled Goods Program and be able to obtain NATO Secret security clearance.

Position Summary

We have a current vacancy for a Hosting Systems Principal to join our Team in Ottawa, ON (Remote). Thales is currently seeking a Hosting Systems Engineer who will be responsible for the successful delivery of infrastructure services to Thales North America.

Key Areas of Responsibility

• Responsible for deploying, maintaining and ensuring uptime of all production and Engineering virtual servers
• Provide infrastructure support and application deployment assistance to Engineering software support team
• Champion service restoration through proper prioritization and escalation to vendors and or internal support groups.
• Provide support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).
• Handle tickets in ServiceNow, read architecture diagrams, and construct services based on those diagrams.
• Infrastructure support including: VMWare hypervisors, Azure, AWS, Hyper-V, Linux servers, Windows servers
• Support of Engineering applications including Jira, Artifactory and Bitbucket
• Ensure that all systems meet Thales security standards and elevate violations as required
• Weekly preparation of Systems service availability report for department.
• Monitoring of customer Service Level Agreements, with respect to availability.
• Maintain service level of systems through proactive monitoring and performing maintenance Define the Standard
• Ability to work with minimal supervision.
• Provide suggestions to team lead/manager in creating your professional development and training plan.
• Work on projects assigned to you, in effort to advance partnership opportunities with other teams
• Provide 7/24 On-Call support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).

Minimum Qualifications

• Bachelor's degree in computer science with a minimum of 5 years of relevant work experience or Master's degree in computer science with 4+ years of relevant work experience, or an equivalent combination of education and work experience
• At least 5 years of Linux enterprise infrastructure related experience
• At least 5 years of experience in administering VMware vSphere, vCenter, Azure Stack
• Excellent interpersonal & leadership skills
• Strong knowledge and experience in administering applications on Microsoft Windows and Linux (Red Hat and Ubuntu preferred)
• Excellent oral & written communication, people skills, planning, implementation and troubleshooting skills.
• Be able to carry out multiple assignments
• Be detailed oriented and able to work on own initiative

The ideal candidate will also have extensive knowledge and experience in administering Microsoft Active Directory as well as experience supporting software development environments.

Special Position Requirements

Schedule: Core business hours are Monday to Friday, between 9:30-3:00pm. Specific work schedule and expected hours of work will be discussed. Some weekend and evening work may be required and will be dependent on projects and customer requirements.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 100,000.00 – 125,000.00 CAD Annual.

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Why Join Us?

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.Salary Minimum: 110000Salary Maximum: 110000