Host - R&D

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian-Asian restaurant in Toronto is seeking a Host to be the first point of contact for guests. The ideal candidate will provide exceptional hospitality, manage reservations, and support teamwork in a fast-paced environment. Experience in customer service is preferred, with a valid Smart Serve required. Flexible availability is essential, including evenings and weekends.

Benefits

Gratuity Sharing

Discounted gym membership

50% Dining Discount

Employee Assistance Program

Training and development opportunities

Access to health, dental, and vision benefits

Qualifications

• Minimum 1 year experience in customer service; restaurant experience is an asset.
• Valid Smart Serve Required.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Be the first point of contact for guests and set the tone for their dining experience.
• Manage guest flow and communicate clearly with the team.
• Escort guests to their tables and engage in friendly conversation.
• Take and manage reservations accurately.
• Keep the entrance and host stand clean and organized.
• Assist with other duties as assigned.

Skills

High attention to detail

Strong oral and written communication skills

Ability to remain calm under pressure

Organizational skills

Ability to multitask

Job description

Overview

R&D is a bold and modern Canadian-Asian restaurant located in the heart of Toronto’s iconic Chinatown. Co-owned by Eric Chong, winner of Season 1 of MasterChef Canada, and his mentor, Michelin-starred Chef Alvin Leung, R&D blends traditional Asian flavours with Canadian comfort food to create vibrant, innovative dishes. Known for its high-energy atmosphere and cutting-edge cuisine, R&D offers a unique opportunity to be part of one of Toronto’s most exciting culinary destinations.

Benefits

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Job Description

Joining us means becoming part of an extraordinary and dynamic restaurant team. As a Host, you’re the first point of contact for our guests — setting the tone for an exceptional dining experience from the moment they walk through the door. You’ll work closely with both the front-of-house and back-of-house teams, learning our proven systems and procedures while bringing a professional, enthusiastic attitude to every shift. Your warm hospitality and attention to detail will help set our restaurant apart and create a rave-worthy guest experience.

The Day to Day

• You exude a warm and welcoming presence, in person and over the phone — even during the busiest times
• You communicate confidently and clearly with Servers, Bartenders, and Managers to manage guest flow throughout the restaurant
• You escort guests to their tables, engaging them with friendly conversation and a sincere smile
• You are detail-oriented, accurately taking and managing reservations both in person and by phone
• You understand the importance of first impressions — keeping the front entrance, host stand, and surrounding areas clean, organized, and fully stocked
• You’ll quickly become familiar with table numbers and floor plans, staying aware of section availability and server rotations
• You assist with other duties as assigned, always supporting the team and the guest experience

Qualifications

• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Minimum 1 year experience in customer service, restaurant experience considered an asset
• Valid Smart Serve Required
• Flexibleavailability including evenings, weekends, and holidays as needed.

Additional Information

We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process.

Diversity Commitment

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.