Host, Part Time - Biff's Bistro

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Toronto seeks a Host to create a warm and inviting atmosphere for guests. Responsibilities include managing reservations, greeting guests, and collaborating with team members to ensure smooth operations. Ideal candidates should possess strong communication skills, attention to detail, and prior customer service experience. Flexible availability is required for evenings and weekends.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount

Training and development opportunities

Access to health, dental and vision benefits

Qualifications

• Required to manage guest flow and seating efficiency.
• Proven prior experience in a customer-facing role.
• Legally eligible to work in Canada.

Responsibilities

• Greet guests and manage reservations.
• Maintain cleanliness and organization of the front entrance.
• Communicate with team members for optimal guest flow.

Skills

Attention to detail

Strong oral and written communication skills

Organizational skills

Ability to remain calm under pressure

Education

Valid Smart Serve Certification

Minimum 1 year customer service experience

Job description

Company Description

Situated in a beautifully renovated space, Biff’s Bistro continues to delight guests with timeless favourites like steak tartare, duck confit, and steak frites. Whether you're stopping by for après-work cocktails, al fresco dining on our Front Street terrace, or a pre-show meal, Biff’s offers a classic French bistro experience in the heart of the city.

Benefits

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec.

Responsibilities

As the first point of contact, our Hosts set the tone for the guest experience with a warm, professional, and welcoming presence. They ensure smooth front-of-house operations by managing guest flow, maximizing seating efficiency, and communicating clearly with all team members. Through attention to detail and exceptional hospitality, Hosts leave a lasting impression on every guest.

The Day-to-Day

• Create a warm and inviting atmosphere in person and over the phone, even during high-volume periods
• Communicate effectively with Servers, Bartenders, and Managers to maintain optimal guest flow and seating rotation
• Greet and escort guests to their tables while engaging in friendly, professional conversation
• Accurately take and manage reservations both in person and over the phone
• Ensure the front entrance, host stand, and surrounding areas are clean, organized, and fully stocked at all times
• Develop a strong understanding of the floor plan, including table numbers and section layouts, to seat guests efficiently
• Perform additional duties as assigned or required

Qualifications

• Valid Smart Serve Certification Required
• Proven prior experience in a similar position for at least 6 months
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Minimum 1 year experience in customer service, restaurant experience considered an asset
• Flexible availabilityincludingevenings, weekends and holidays as required.
• Legally eligible to work in Canada

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.