Host

SSP Group plc; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading airport restaurant operator in Kelowna is seeking a Host/Hostess to greet guests and ensure excellent service. Responsibilities include seating guests, presenting menus, and maintaining organization. Candidates should have experience in retail or food service and a high school diploma preferred. The role is located in an airport environment, requiring a Restricted Area Identification Card.

Benefits

Employee Meal Plan

Employee Assistance Program

Free Employee Parking

Qualifications

• Minimum 6 months of experience working in retail or food service environment.
• Ability to read, speak, and understand the English language.
• Food handlers permit as required by law.

Responsibilities

• Greet guests professionally and escort them to their table.
• Present menus and assist guests with inquiries.
• Ensure complete guest satisfaction.

Skills

Experience in retail or food service environment

Verbal and written communication

Basic mathematical skills

Education

High school diploma preferred

Job description

• $17.85 per hour
• Employee Meal Plan
• Employee Assistance Program
• Free Employee Parking

SSP Canada operates several restaurants throughout Kelowna International Airport, including: White Spot, Tim Hortons, Subway, and retail stores.

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government‑issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

Here are some things you can expect as a Host/Hostess:

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfactionThank guests for their patronage upon exiting the restaurant
• Making our guests feel at home from the moment they walk in
• Having warm, friendly smiles

Skills and Requirements:

• Minimum 6 months of experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.