Host

Boston Pizza International, Inc. (Calgary); Edmonton; On-site; CAD 18,000 - 23,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Management training programs

Mentorship programs

Rewards and recognition programs

Job summary

Boston Pizza is seeking a Host/Greeter in Edmonton to create a welcoming first impression for Guests. You will seat guests, acknowledge them, and coordinate with the team to find seating options that fit each Guest's needs.

The role emphasizes a positive attitude, strong organizational skills, and the ability to work well with others in a fast-paced restaurant environment. This position supports the Foundational hospitality standards of Boston Pizza.

Qualifications

• Previous BP experience is preferred (1 yr+).
• Ability to work in a fast-paced enviroment.
• Multi-tasking and quick learner are strong traits.
• Open availability - days, evenings, weekends and holidays.
• Willingness to listen and learn and grow within the company.
• Stay productive during slow revenue periods.
• Ability to work independently but also as a team.

Responsibilities

• Be the first impression by greeting guests with a smile and upbeat attitude.
• Seat guests based on needs and escort to tables.
• Acknowledge and thank guests in person or by phone.
• Coordinate with team on seating options and maintain a safe, welcoming environment.

Skills

Customer service

Time management

Multitasking

Teamwork

Communication

Job description

Host

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area.

The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Requirements:

• Previous BP experience is preferred (1 yr+)
• Ability to work in a fast-paced enviroment
• Multi-tasking and quick learner are strong traits
• Open availability - days, evenings, weekends and holidays
• Eager to learn and grow within the company
• Stay productive during slow revenue periods
• Ability to work independently but also as a team
• Willingness to listen and take feedback to learn and grow

What does a successful Host/Greeter look like?

• As the first impression of the restaurant they are always smiling and happy
• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the 'Foundations of Hospitality', & Boston Pizza's Brand Standards
• Effectively communicates, sharing goals and challenges
• Maintains composure and thrives in a fast pace environment
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Pay Range: undefined

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!