Hospitality Operations Leader — Guest Experience Excellence

JRoss Recruiters; Atlantic; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading recruitment firm in hospitality seeks an experienced candidate to lead the operations of a prominent hospitality portfolio in Atlantic Canada. The role requires a minimum of 10 years of leadership experience in food & beverage, expertise in financial management, and a passion for elevating guest experiences. Responsibilities include coaching senior leaders, overseeing service standards, and driving performance metrics. This position offers a unique opportunity to influence service excellence across distinct dining concepts.

Qualifications

• Minimum 10 years of progressive leadership experience in food & beverage operations.
• Proven success developing and executing business plans and budgets.
• Flexibility to work evenings and weekends as required by the business.

Responsibilities

• Coach and mentor senior leaders, ensuring alignment with company values.
• Deliver on business plans and budgets, maintaining each concept’s distinct identity.
• Oversee culinary and service standards, ensuring cost controls.

Skills

Leadership experience

Financial analysis

Operational management

Service excellence

Education

Post-secondary education in Hospitality, Business, or a related field

Job description

A leading recruitment firm in hospitality seeks an experienced candidate to lead the operations of a prominent hospitality portfolio in Atlantic Canada. The role requires a minimum of 10 years of leadership experience in food & beverage, expertise in financial management, and a passion for elevating guest experiences. Responsibilities include coaching senior leaders, overseeing service standards, and driving performance metrics. This position offers a unique opportunity to influence service excellence across distinct dining concepts.