Hospitality Manager

Aramark; Town of Cochrane; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading hospitality services provider in Alberta is seeking a Hospitality Manager to oversee operations of foodservices, housekeeping, and laundry for a multi service environment. The role requires strong leadership skills and financial accountability, ensuring compliance with established standards. The ideal candidate has over 5 years of experience managing similar operations and is skilled in client relations. This position offers competitive compensation and opportunities for professional growth.

Qualifications

• 5+ years of progressive experience managing operations with $1 - $2 million financial responsibility.
• Experience in healthcare food services management is preferred.
• Ability to communicate effectively with clients and support staff.

Responsibilities

• Plan and direct unit activities related to food and facilities services.
• Ensure compliance with safety and sanitation standards.
• Manage performance for service supervisors and front-line employees.
• Develop and manage operational forecasts.

Skills

Food Service Management

Client Relations

Team Leadership

Financial Accountability

Education

Bachelor's Degree or Diploma in Food Service & Nutrition Management

Job description

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

Job Description

Aramark Canada is looking for Hospitality Manager who will be responsible for the full operation of foodservices, housekeeping, and laundry in a multi service environment that includes Long Term Care, Daily Assisted Living for +100 beds facility.

The Hospitality Manager is responsible for the food and facilities contract and its financial accountability, and compliance with the standards established by Aramark Healthcare, regulatory agencies and client. Leads departments of all services managed. Establishes and maintains effective working relationship with other departments to provide unified experience for residents, visitors, and employees. Responsibilities include but are not limited to:

Job Responsibilities

• The Hospitality Manager plans, administers and directs all unit activities related to food and facilities service.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Ar service expansion opportunities.
• Provides overall direction and manages performance for all service supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and.
• Directs, staffs, and trains all service department regarding quality, cost control, and cash handling.
• Supervise the Housekeeping and Laundry staff on all shifts in the performance of their work schedules to ensure adherence to established departmental cleaning and infection control standards.
• Assist with the establishment of housekeeping and laundry standards and regulatory compliance. Develop work schedules for applicable areas of the facility.
• Develop operational component forecasts and can explain variances. Responsible for component's accounting functions.
• Ensures compliance with all contract obligations.
• Performs/delegates monthly Food Safe Audit (Food Safety and Fundamentals).
• Performs/delegates monthly Qualtrics targets.
• Performs/delegates monthly Housekeeping Audits (Facility Fit Pro – FFP).
• Performs/delegates monthly Safe Briefs, Safe Observations, JHSC Meetings and Workplace Inspections.

Qualifications

• Bachelor's Degree or Diploma in Food Service & Nutrition Management is an asset.
• Requires 5+ year's progressive experience managing operations with $1 - $2 million financial and operational responsibility. Multi-service experience would be considered an asset.
• Healthcare Food Service management, Environmental, Facility engineering role in large complex site preferred.
• Familiarity with PIDAC (Provincial Infectious Disease Advisory Committee) is an asset.
• Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
• P&L accountability and/or contract-managed service experience is desirable.
• Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.

Education

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.