Hospitality Industry Advisor for CRM Growth

Klaviyo; Quinte West; Hybrid; CAD 120,000 - 210,000; Full time

Job summary

Klaviyo is building the future of CRM, and our Industry Advisor in Hospitality accelerates growth in Hotels & Travel and Entertainment sectors. You will work with sales, product, and customer success teams to shape deals, translate insights into strategy, and drive scalable hospitality motions across the field.

Ideal candidates have deep hospitality marketing experience and familiarity with B2B SaaS, with a track record of influencing product conversations and partner engagements.

Qualifications

• 7-10+ years of hospitality marketing experience.
• 1-3 years of B2B SaaS experience in cross-functional roles preferred.
• Familiar with hospitality platforms such as Oracle Opera, Guesty, Mews, Cloudbeds, Mindbody, and Zenoti.

Responsibilities

• Partner with AEs and SEs to advance hospitality opportunities with vertical-specific positioning.
• Join strategic sales calls to build buyer confidence and navigate objections around data and integrations.
• Develop direct relationships with high-potential prospects and partner accounts to progress deals and inform GTM strategy.
• Translate discovery, demos, and late-stage conversations into repeatable playbooks to improve win rates.
• Synthesize insights from customer conversations into actionable guidance for sellers and product teams.

Skills

Executive advisory

Cross-functional collaboration

Strategic thinking

Communication skills

Tools

Oracle Opera

Guesty

Mews

Cloudbeds

Mindbody

Zenoti

Job description

Klaviyo is building the future of CRM, and our Industry Advisor in Hospitality accelerates growth in Hotels & Travel and Entertainment sectors. You will work with sales, product, and customer success teams to shape deals, translate insights into strategy, and drive scalable hospitality motions across the field.

Ideal candidates have deep hospitality marketing experience and familiarity with B2B SaaS, with a track record of influencing product conversations and partner engagements.