Hospital Based Case Coordinator (N3)

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 45,000 - 55,000; Part time

Job summary

Winnipeg Regional Health Authority seeks a Hospital Based Case Coordinator (HBCC) to assess eligibility for Home Care supports and coordinate discharge planning. You will work under the Manager Health Services with a team to plan care for clients transitioning from acute care.

Responsibilities include liaising with clients, families, and interdisciplinary teams; coordinating services and evaluating care plans in a fast-paced, in-person environment within WRHA Community Health Services.

Qualifications

• Graduate of an approved Registered Nursing education program.
• CRNM registration is required.
• CPR training per Employer policy.

Responsibilities

• Assess eligibility for Home Care program supports.
• Develop, coordinate and evaluate plan of care for discharge planning.
• Liaise with clients, families, and healthcare teams.

Skills

Nursing assessment

Care coordination

Communication skills

Documentation

PHIA knowledge

WHMIS knowledge

Indigenous language knowledge

Problem-solving

Education

RN education program graduate

CRNM registration

BN/BScMH preferred

Tools

Procura

interRAI-HC awareness

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Requisition ID: 411081
Position Number: 20000546
Posting End Date: September 25, 2026
City: Winnipeg
Employer: Winnipeg Regional Health Authority
Site: WRHA Community Health Services - 2109 Portage Avenue
Department / Unit: Home Care Hospital Based DLC
Job Stream: Clinical
Union: MNU
Anticipated Start Date: ASAP
FTE: Casual
Anticipated Shift: Days;Evenings;Weekends
Work Arrangement: In Person
Daily Hours Worked: 7.75
Annual Base Hours: 2015
Salary: $44.621, $46.124, $47.697, $49.229, $50.651, $52.202, $53.805, $54.881

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

The Home Care Program provides a broad range of services to assist people to safely remain in a community setting. Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Hospital Based Case Coordinator (HBCC) receives referrals and conducts assessments to determine eligibility for Home Care program supports. The HBCC in collaboration with the client, family/carer and relevant interdisciplinary team members, develops, coordinates and evaluates the plan of care to support discharge from an acute care setting. In addition, through the collaborative process, the HBCC assists in the determination and planning if the client’s needs are best supported in a personal care home or alternate care environment. The HBCC provides professional intervention where appropriate. Additionally, the HBCC establishes and maintains liaison with local health care services, hospital, community partners, and their families/carers involved with the client.

Experience

• Minimum three years recent related nursing experience required (specific recent experience may be required in designated areas).
• Experience with Hospital-Based Case Coordination an asset.

Education (Degree/Diploma/Certificate)

• Graduate of an approved Registered Nursing education program required.
• BN,BScMH is preferred.

Special Training

• Wound Care & Diabetes courses is an asset.
• Canadian Community Health Nurses Certification CCHN or relevant applicable certification an asset.
• Competence in Procura software and assessment tool interRAI-HC preferred.

Certification/Licensure/Registration

• Responsible for maintaining and providing proof of registration with the College of Registered Nurses of Manitoba (CRNM).
• Cardiopulmonary Resuscitation (CPR) Training requirements for this position shall be in accordance with Employer policy.
• Active participation in professional associations e.g. Association of Regulated Nurses of Manitoba (ARNM) preferred.
• Valid Driver’s License and use of a vehicle.

Qualifications And Skills

• Knowledge of:
• College of Registered Nurses of Manitoba Standards of Practice for Registered Nurses.
• Canadian Nurses Association Code of Ethics for Registered Nurses.
• Community Health Nurse Standards of Practice & Home Health Competencies.
• Scope of practice document as documented in the Registered Nurses Act.
• Regional/Facility unit policies, procedures, protocols, and guidelines.
• Personal Health Information Act (PHIA), Protection of Persons in Care Act, Mental Health Act, Workplaces Hazardous Material Information System (WHMIS) Principles of Routine Practices (Universal Precautions) and other legislated acts.
• Roles and responsibilities of members of the healthcare team.
• Principles of delegation/assignment.
• Principles of adult learning and teaching strategies.
• Personal Care Home application process.
• Alternate care environments suitable for community living.
• Competent in Windows-based computer programs (Word, Excel, PowerPoint, Outlook).
• Demonstrated effective oral and written communication skills.
• Preference will be given to those applicants competent in an Indigenous language and/or knowledge of Indigenous customs, traditions and values.
• Demonstrated critical thinking/problem-solving skills.
• Demonstrated ability to assess for Home Care eligibility
• Ability to coordinate delivery of a broad range of professional and non-professional services.
• Ability to prioritize care for an individual or group(s).
• Ability to evaluate need for delegation/assignment and delegate/assign care appropriately.
• Ability to evaluate medical stability for safe discharge planning.
• Ability to respond to a variety of simultaneous demands.
• Ability to liaise with agencies or facilities involved with clients and their families/carers.
• Ability to function in a demanding and fast-paced environment.
• Ability to maintain concentration with frequent interruptions.
• Ability to adapt quickly to changing situations.
• Ability to perform independently and as a member of the healthcare team.
• Ability to recognize and pursue self-development opportunities.

Physical Requirements

• Available to work days, evenings and weekends.
• Use of a reliable motor vehicle suitable for all environmental conditions.
• May be exposed to infectious diseases, blood and body fluids, toxic materials, noise, allergens, physical and emotional stress.
• May encounter aggressive and/or agitated clients/visitors.
• Available to occasionally work days, evenings and weekends.

If there are no applicants meeting the posted qualifications, the Employer MAY CONSIDER an applicant who does not meet the posted qualifications

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.