Home Support Team Lead

Vancouver Island Health Authority; Duncan; Sur place; CAD 44 000 - 45 000; Temps partiel

Résumé du poste

Vancouver Island Health Authority is hiring for a casual Home Support program coordinator in Duncan, BC. You will support workflow, staffing, and recruitment planning for community health workers, ensuring service demands are met with effective use of technology for communication.

Requires a post secondary diploma in social services/health/communications/business/leadership and at least two years of supervisory experience, plus a BC Class V driver's license and experience with wireless tech and

Qualifications

• Post secondary diploma in social services, health, communications, business or leadership.
• Two years supervisory experience.

Responsabilités

• Coordinate and evaluate workflow processes for community health workers.
• Identify staffing needs with Home Support Supervisor team.
• Organize and implement recruitment plans for Home Support.
• Maintain communication with Community Health Workers to meet program needs.

Connaissances

Communication

Team collaboration

Computer skills

Problem solving

Record keeping

Formation

Post secondary diploma in social services/health/communications/business/leadership

Two years supervisory experience

Outils

Wireless technology

Computer-based systems

Description du poste

Duncan Norcross & Drinkwater Road (DNDR) - Duncan, BC V9L 6C5 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

As Required

Days Off

Vacancy Type

Casual

Salary Range (Hourly Rate)

$32.04 - $33.84

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Oct. 19 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the direction of the manager or designate, provides program support to Home Support through the coordination, implementation and evaluation of safe, effective and efficient workflow processes for community health workers and other designated staff. In conjunction with the Home Support Supervisor team, identifies staffing needs to ensure service demands are met. Organizes and implements the recruitment plan for Home Support. Uses technology to maintain a communication system with Community Health Workers (CHW) to ensure program needs are met.

QUALIFICATIONS:

Education, Training And Experience

Post secondary diploma in social services, health, communications, business or leadership Two years supervisory experience

Class V BC Driver's License

Experience working with wireless technology and computer based business systems.

Or an equivalent combination of education, training, and experience

Or other qualifications determined to be reasonable and relevant to the level of work

Skills And Abilities

• Demonstrates the ability to communicate effectively, electronically, verbally and in writing.
• Demonstrates the ability to work independently and as part of an interdisciplinary team.
• Demonstrates the ability to effectively use computer based systems in the completion of work.
• Ability to analyze and resolve problems.
• Maintain an organized working environment with clear records.