Home Health Care Specialist

Macquarries; Chester; On-site; CAD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly wage

Extended Health, Dental, and Vision

Paid vacation

Employee discounts

Life Insurance

Long-Term Disability

RRSP program

Training and development opportunities

Job summary

MacQuarries Pharmasave Group in Chester, NS is seeking a knowledgeable Home Health Care Specialist to join our team. This hands-on role blends patient support, medical equipment expertise, and retail pharmacy care, working directly with customers to assess needs and fit home health products.

You will help customers use products safely, manage inventory, process third-party billing, and collaborate with pharmacists to support the community's health and wellness.

Qualifications

• Experience in customer service, retail or healthcare environment.
• Strong interpersonal and communication skills with patient-focused approach.
• Excellent organizational and multitasking abilities.
• Comfortable using computer systems (Microsoft Office and POS).
• Professional, reliable, and committed to confidentiality.

Responsibilities

• Assist customers in selecting and fitting home health products, including mobility aids.
• Provide clear, compassionate guidance to help customers use products safely and effectively.
• Build trusted relationships through a patient-first approach.
• Manage ordering, inventory, and merchandising within the home health department.
• Process third-party billing and maintain accurate documentation.
• Support efficient workflow across retail and healthcare service areas.
• Work closely with pharmacists, healthcare professionals, and community partners.

Skills

Customer service

Retail experience

Healthcare environment

Interpersonal skills

Communication

Organizational skills

Multitasking

Microsoft Office / POS

Tools

Kroll

Pharmacy systems

Job description

Home Health Care Specialist – Full Time | Chester, NS

Location: Chester, Nova Scotia
Position Type: Full-Time
Compensation: Competitive hourly wage (based on experience) + comprehensive benefits

About the Role

MacQuarries Pharmasave Group is seeking a knowledgeable and customer-focused Home Health Care Specialist to join our team.

This is a unique, hands-on role that blends patient support, medical equipment expertise, and retail pharmacy care. You will work directly with customers to assess their needs, recommend and fit home health products, and ensure they feel confident and supported in their care at home.

If you enjoy helping people, solving problems, and working in a collaborative healthcare environment, this is an opportunity to make a meaningful difference in your community.

Key Responsibilities

Patient Support & Product Expertise

• Assist customers in selecting and fitting home health products, including mobility aids, compression therapy, and daily living supports
• Provide clear, compassionate guidance to help customers use products safely and effectively
• Build trusted relationships through a patient-first approach

Operations & Coordination

• Manage ordering, inventory, and merchandising within the home health department
• Process third-party billing and maintain accurate documentation
• Support efficient workflow across retail and healthcare service areas

Collaboration & Community Care

• Work closely with pharmacists, healthcare professionals, and community partners
• Contribute to health and wellness initiatives within the community
• Help foster a supportive, team-oriented work environment aligned with company values

Qualifications

Required:

• Experience in customer service, retail, or a healthcare-related environment
• Strong interpersonal and communication skills with a patient-focused approach
• Excellent organizational and multitasking abilitiesComfortable using computer systems (Microsoft Office and point-of-sale systems)
• Professional, reliable, and committed to confidentiality

Assets:

• Experience with home health products, mobility aids, or medical supplies
• Knowledge of third-party billing or pharmacy systems (e.g., Kroll)
• Experience working alongside healthcare professionals or in a patient support role

Compensation & Benefits

• Competitive hourly wage (depending on experience)
• Extended Health, Dental, and Vision Benefits
• Paid vacation and Employee Discounts
• Life Insurance and Long-Term Disability
• RRSP program
• Ongoing training and professional development opportunities

Why Join MacQuarries Pharmasave?

• Community pharmacy culture: a patient-first environment where relationships matter
• A company deeply rooted in Nova Scotia communities since 1920
• A shared commitment to our ABC’s: Attitude, Behavior, and Contribution to the team
• A strong focus on patient care, integrity, and community impact

Supportive, inclusive team environment
Please note: some of our locations include stairs and light physical duties.

Our Mission and Vision

• Mission: To make people feel better
• Vision: To be the Drug Store of choice in every community we serve

Diversity & Inclusion

MacQuarries Pharmasave Group is an equal opportunity employer. We value and celebrate diversity and are committed to building an inclusive environment for all employees and customers.