Home Comfort Advisor

Reliance Home Comfort; Kelowna; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Training programs

Career paths

Benefits plan

President’s Club trip

Diversity & inclusion

Job summary

Reliance Home Comfort in Canada is seeking a Sales Advisor to join a growth‑m focused team. You will present and sell products to new and existing customers, resolve inquiries, and update the CRM system to ensure excellent service.

The role offers training, clear career paths, and a comprehensive benefits plan, plus perks such as the annual President’s Club trip and a strong, inclusive culture across Canada.

Qualifications

• At least 2 years' sales experience in business to consumer residential market.
• Strong customer service focus with ability to explain products clearly.
• Reliable, organized, and comfortable updating CRM with client interactions.

Responsibilities

• Learn and grow as part of a team that cares about Reliance and its customers.
• Present/sell company products and services to new and existing customers
• Resolve customer inquiries and complaints
• Updating and working on CRM Platform

Skills

Sales experience

CRM usage

Customer service

Time management

Verbal & written communication

Tools

CRM software

Job description

Sales Advisor

Find Your Limitless with Reliance

By joining Reliance as a Sales Advisoryou’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Present/sell company products and services to new and existing customers
• Resolve customer inquiries and complaints
• Updating and working on CRM Platform

What do we offer?

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from

• A great benefits plan for you / your family
• Career paths so you can advance in the company
• A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
• And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team

What do you bring?

• A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance
• Ideally possesses at least 2 years’ experience and a proven track record of successful sales experience within the business to consumer market in residential sales
• Self-motivated, results-driven and highly organized with excellent time management skills
• Possess a strong commitment to providing an excellent customer experience by providing a thorough, informative presentation that distinguishes us from our competition
• Commit to skill development through weekly practice/coaching sessions that are customized to improve their current skill set
• Possess a positive and professional presence, exceptional verbal/written communication skills
• Must be able to work a flexible work schedule that regularly includes evening and weekend appointments (when the customers want to meet us)
• Must have reliable transportation

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two location in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.

Vacancy Type: This posting is for an existing vacancy

Use of Artificial Intelligence (AI):

We use AI-enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

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