Home Care Scheduler & Liaison — Care Team Coordinator

Closing the Gap Healthcare; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A healthcare organization in Toronto is seeking a Care Team Coordinator to ensure seamless service delivery for clients. Responsibilities include scheduling visits, communicating with healthcare providers, and providing exceptional customer service. Candidates should be bilingual in French and English, possess strong organizational skills, and ideally have a diploma in related fields. This role offers a competitive compensation package and opportunities for professional growth.

Benefits

Competitive total compensation package

Group benefits including medical and dental

Generous vacation package

In-depth training and orientation

Qualifications

• Bilingual proficiency in French and English required.
• Organized with precise attention to detail in data entry.
• Knowledge of medical terminology considered an asset.

Responsibilities

• Assist and interact with clients to deliver exceptional customer service.
• Schedule visits and manage client-provider communication.
• Track client interactions and maintain relevant documentation.

Skills

Exceptional communication and interpersonal skills

Bilingual proficiency in French and English

Passion for customer service

Attention to detail

Organizational skills

Knowledge of Medical terminology

Education

Diploma from Community College in Communication, Business Administration, Office Administration or Medical

Office Administration and/or Grade 12 Diploma with related experience

Job description

A healthcare organization in Toronto is seeking a Care Team Coordinator to ensure seamless service delivery for clients. Responsibilities include scheduling visits, communicating with healthcare providers, and providing exceptional customer service. Candidates should be bilingual in French and English, possess strong organizational skills, and ideally have a diploma in related fields. This role offers a competitive compensation package and opportunities for professional growth.