Home Care Resource Coordinator

Interlake-Eastern Regional Health Authority; Powerview-Pine Falls; On-site; CAD 52,000 - 76,000; Full time

Job summary

Interlake-Eastern Regional Health Authority is seeking a Home Care Resource Coordinator for Pine Falls. You will recruit, orient, payroll, supervise and evaluate Home Care Attendants, coordinating HCAs to ensure efficient service delivery.

This role supports program standards, policies and client requests within Home Care. We value cultural diversity, require a Manitoba driver’s license, and encourage applicants who are bilingual.

Qualifications

• Post-secondary certificate/diploma in health-related field or HR management.
• Combination of education and work experience may be considered acceptable.
• Working knowledge of an automated scheduling system.
• Demonstrated knowledge of cultural diversity as it relates to clients and staff.
• Minimum two years coordinating and scheduling human resources for client services.
• Minimum two years supervisory experience within a unionized environment.
• Minimum one year supervisory/coordination in community health setting.
• Intermediate keyboarding and computer skills.
• Must possess a valid Manitoba Driver’s license and access to a reliable vehicle.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective interpersonal working relationships.
• Excellent organizational and prioritization skills.
• Ability to work in a fast-paced environment with reprioritization of a large workload.
• Multilingual ability is an asset; bilingual proficiency is essential for targets.

Responsibilities

• Recruit, orient, payroll, supervise and evaluate Home Care Attendants (HCA).
• Coordinate HCAs to ensure efficient delivery of services.
• Align work with program standards, policies and client requests.
• Support the Home Care team and organization’s mission, vision and values.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Supervisory experience

Scheduling coordination

Computer skills

Multitasking

Driver's license

Bilingual

Education

Health-related certificate/diploma

HR management certificate/diploma

Education + experience acceptable

Tools

Automated scheduling system

MS Office

HR software/CRM

Job description

Requisition ID: 415156

Position Number: HCRESCOORPF_01

Posting End Date: Open Until Filled

City: Pine Falls

Employer: Interlake-Eastern Regional Health Authority

Site: Interlake-Eastern Regional Health Authority - Pine Falls Community Health

Department / Unit: Home Care

Job Stream: Non-Clinical

Union: MGEU

FTE: 0.80

Anticipated Shift: Days

Salary: As per collective agreement

The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation.

Position Summary:

The Home Care Resource Coordinator works under the supervision of the Manager Health Services – Home Care and is responsible for the recruitment, orientation, payroll, supervision and evaluation of Home Care Attendants (HCA). As a member of the Home Care Team, the incumbent supervises and ensures the efficient delivery of services to Home Care clients by coordinating HCAs in accordance with programs standards, policies and client service requests. The position of Home Care Resource Coordinator functions in a manner consistent with, and supports the Mission, Vision and Values of the Interlake-Eastern Regional Health Authority.

Qualifications:

• Recognized post-secondary certificate and/ or diploma in a health-related field or Human Resources Management.
• Combination of education and work experience may be considered as acceptable.
• Working knowledge of an automated scheduling system.
• Demonstrated knowledge and understanding of cultural diversity as it related to clients and staff.
• Minimum two (2) years directly related experience in coordinating and scheduling human resources in the delivery of service to clients.
• Minimum two (2) years supervisory experience within a unionized environment.
• Minimum one (1) year recent supervisory and coordination experience in a community health setting.
• Intermediate keyboarding and computer skills.
• Must possess a valid Manitoba Driver’s license and have access to a reliable vehicle.
• Excellent verbal and written communication skills.
• Ability to establish and maintain effective interpersonal working relationships.
• Excellent organizational and prioritization skills.
• Demonstrated ability to work in a fast-paced environment with constant reprioritization of a large, complex workload to meet deadlines.
• Mental and physical ability to meet the demands of the position.
• Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset.
• Proficiency of both official languages is essential for target and designated bilingual positions.
• Completes and maintains a satisfactory pre-employment security check.
• Satisfactory employment record.

The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.

Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.

The Interlake-Eastern Regional Health Authority values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection.